hired help is using the computer? that is just asking for trouble passwords may be a worry but also you have no idea what kinds of sites they may be going to and so many sites today are just loaded with infections waiting to happen. I never let anyone use my pc, if I do they use a separate account that is a very limited user account where they have no access to the admin functions. My advice is if you want to let this happen (I would not) then lock down your admin account with a very very strong non-sense password that is a combo of letters and numbers. Then create a very limited user account that is for them to use. That way they have no access to any of your passwords. When email programs do that save the password it was because at some point it or the browser was told to do so that is a very bad idea especially for email. I do not even do that on my own pc. I assume this is xp? does it have a good valid updated antivirus program on it? does it have a firewall on it? I would be running some scans on it including malwarebytes if people you do not know have had access to your admin account. Setup Limited Users in Windows XP Why use a standard user account instead of an administrator account? Windows XP: Working With User Accounts - Part 1 that one continues on to part 2 good info there. when I saw a strong password I mean something like this The first 3 numbers of your phone number then the first initals of your children or family members things you will remember then add on some of these %$*& so that it is at least 8 characters long and something you will remember but no one else would guess. NEVER use a real word, pet name, or birthday. Get that admin locked down with that kind of password and do not give it to anyone let everyone else use the limited user account.

Hi Raven, I tried that and it says the limited user does not have the right to do so. It won't let me delete it. Is there any way I can delete the shortcut in the limited user account while I'm in the administrator's account? Does anyone know about the itunes question, please please please??

No you are correct you have to change the permissions on the account so that is forbidden. Make sure you have not just added too many options in the extra users group ie:you have not just copied all the rights you have to them.

you need to try to undo the problems she has likely done already and get your pc cleaned up asap. what antivirus and antispyware programs are you using and are they updated? Good free ones to use are superantispyware and malwarebytes SUPERAntiSpyware Malwarebytes' Anti-Malware always hit the update button before running scans, also get spywareblaster on that pc asap to help keep any of that stuff from getting on in the first place, you have to remember to open it and hit update once a week then hit the enable all protection button so the shield is green. SpywareBlaster 4.1 definitely set up a limited user account for her to use and password protect your admin account with a very strong non sense password that she will not guess! Kids do not need to be running at anytime under admin! start> control panel> user accounts> create new account limited user account. If you are seeing pop ups saying you have infections I would bet money you have been infected with the dreaded antivirus xp infection, that is a very very nasty infection. Anytime you see any pop up warnings be very careful about clicking on them, often they are tricks to get you to click and when you do you are installing the malware. Run those scans and go run this online scan too. FREE Online Virus Scan