Genes - I did try your suggestions - and the Dell won't power up. Wiggling the adapter didn't make a difference. Kay - I'm curious why Dell thought it might be a battery? And I don't have any steps I can walk you through beyond what Genes outlined. Unfortunately, my Dell won't power up. There are replacement batteries on Amazon for just over $20 - so maybe it's worth trying that in case a Dell just won't power up if the batter is bad - whether it's plugged in or not. --------------------- On a separate note, I did get the battery replacement for my lenovo - and it works. Now I can unplug my laptop and get about 3-4 hours (which isn't great - but running on battery is not what I usually need). I did calibrate it once. Charge it fully - let it discharge fully until it shut off. Then recharged it fully. The battery came with instructions to do that once. I am confused, however, as I thought Li-ion batteries didn't need that at all - and that batteries that do need that need a few cycles of it. So I'm wondering if I should go through a couple of more charge and discharge cycles. Thank you. Lynn.

Thought I would come back and update. Well, in the end, I decided to go with the Apple. :-) There were so many reasons I wanted to get one and quite a few reasons I didn't want to get another windows machine. Two of the issues that were keeping me from getting the Apple resolved at the last minute and I was very happy to see no obstacles to getting it. I have had a MacBookPro for two weeks now and loving it! Almost have everything moved over from the old computer and Monday got the new printer installed and connected. Tech support has been great as expected. There have been some issues with changing over from the windows system to the Mac. I was using MS Works on the old Dell and converting those to iWorks was not straightforward although in the end most of that is done. Going from MS Office is easier. Changing over from Windows Media Player to iTunes...if you are importing your music to WMPlayer in the wma format, well, come to find out it is a proprietary format to Windows and it is not easy to switch over to mp3 that will allow the iTunes to play it. I had to convert 800 songs to mp3 before moving it to the Apple which was not so great. Time consuming. Had to download four programs on Tuesday and only one of them actually made the conversion. Plus converting the files does lower the quality some. So, I am planning on getting as much off of CDs to replace them as I can, but they are fine for the time being. Just for your information, you can set your WindowsMediaPlayer to import into it in the mp3 format and that will make your life so much easier if/when you want to move them or use another player. Photos were a breeze to move and using iPhoto is just a treat! Such an improvement over my previous photo software for organizing photos. I have never used Photoshop software, so maybe that is as good at organizing as the iPhoto? I do plan on trying photoshop at some point. So that's my story. :-) Jane, I hope you have made the change over to whatever you liked the most and have a new machine that you are happy with. :-)

Basically you could just empty the My Documents folder and most will be removed. However you would also need to check the genealogy program as perhaps that stores the data within the program itself. To do either or both right click on Start and click Explore. Now if you look on the left side you will see My Documents near the top, click on this to highlight and the contents appear on the right side of your screen. Assuming you want to remove everything click the first item on the right side, hold down the Shift button and tap the End button to highlight everything. Right click on the highlighted stuff and click Delete in the pop up. To remove only some hold down the CTRL button while you click to highlight things you need removed then right click to delete. For the genealogy program look down the left side for Program Files, click the plus sign beside that to open the sub folders beneath it. Look down through those for the genealogy folder, click to highlight. Then on the right side do as stated above to remove any or all of it.

When the password prompt comes up just hit enter in case there is no password set. Failing that try the link below, it may be your answer. Here is a link that might be useful: Password helper