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Just purchased HP Pavilion--wondering if printer is compatible

13 years ago

I just bought the HP Pavilion Elite HPE-e350t from Costco.

I have had the HP Photosmart 8450 and the HP Scanjet 3970 for some time and am wondering if they will be compatible with the new computer. Would any of you be able to help me on this or send me to the right place to find out? Thank you so much.

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Comments (11)

zep516
13 years ago
Check your model on the HP support web site for drivers listed in the Microsoft Windows 7 section for the scanner and printer. Let us know if you need more help.
NOTE: If no drivers are listed in the Microsoft Windows 7 section then the scanner is not officially supported by HP. Drivers listed in the Microsoft Windows Vista section may work in Microsoft Windows 7 but are not guaranteed to work.

Here is a link that might be useful: Hp site
cjacker
Original Author
13 years ago
Thank you so much, zep516, for responding so quickly. I may not get to it this evening, but will definitely check by tomorrow. I will definitely let you know what I find out and if I need more help. Thanks again.
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cjacker
Original Author
13 years ago
I have checked and Windows 7 is not listed for my scanner.
Windows 7 is listed for my Photosmart printer...but there are two listed:
Windows 7 (32-bit) and
Windows 7 (64-bit)
I have now idea what 32 or 64-bit means. :)
Can you help me on that?
I'm assuming that I will be able to use the printer, but not the scanner.
zep516
13 years ago
@gma j

To find out if your computer is running 32-bit or 64-bit Windows, do the following:

Open System by clicking the Start button clicking Control Panel, clicking System and Maintenance, and then clicking System. Under System, you can view the system type.

Here is a link that might be useful: 64-bit-Windows-frequently-asked-questions
cjacker
Original Author
13 years ago
Thank you again.
ravencajun Zone 8b TX
13 years ago
I would bet if it is a new pc with windows 7 it will be 64 bit. You can always try to do the install and let it find the printer, it will give you the option to find your model number in the list and it may well just get the proper driver and install. It did that with mine.

this link may provide some info for you
7 Windows 7 Printer Installation Tips
How to Set Up a Printer in Windows 7 How to Set Up a Printer in Windows 7

and the windows 7 forums are an excellent source of info they have some great tutorials there too.

Here is a link that might be useful: 7forums
DA_Mccoy
13 years ago
If and when all else fails please consider trying this:

Shut down yur system, connect a printer and turn it on, start your system. Windows will detect a new hardware. Give Windows permission to search and install a driver. Now keep fingers crossed.

Windows now carries in it's .inf files a lot of generic printer drivers. The best results would be an installation, and some printer functions not working. Worst case would be no installation due to no driver located.

DA

search for a driver.
cjacker
Original Author
13 years ago
Thanks raven and DA...I will post when I get things set up and try to hook up the printer.
DA_Mccoy
13 years ago
Welcome. I don't know where the "search for a driver." came from on my post. I thought I edited it out when I added the "install" portion to my first sentence. Must be one of those Internet gremlins.

Good luck! Enjoy!

DA
cjacker
Original Author
13 years ago
Thanks everyone for your responses. I worried about this needlessly as when I hooked each of them up they connected without a hitch.
ravencajun Zone 8b TX
13 years ago
good for you! I hoped that would be your results, glad it worked out.

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