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Hey Zep, I need your help again, please!

14 years ago

A while back you "hijacked" my older machine and you ended up recommending that I add some Ram and suggested going to a website to analyze my machine and tell me what they recommended as far as additional memory. Crucial the Memory Experts doesn't seem to be working now. The site is "either unavailable or cannot be found". What should I do now?

Thanks in advance.

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Comments (11)

don_1_2006
14 years ago
It's up.

http://www.crucial.com/
casi
Original Author
14 years ago
I'm sorry. I didn't explain exactly. I went to the web site but when I try to download the Crucial System Scanner I get the message "IE cannot download CrucialScan.exe from images.crucial.com. IE was not able to open this site. The requested site is either unvailable or cannot be found. Please try again."
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zep516
14 years ago
Here is a link describing that error....

Here is a link that might be useful: ErrorID=33745
casi
Original Author
14 years ago
Hey Zep! I was able to surf around that web site and I finlly got to their recommendations for an IBM Netvista Model # 6823 desktop. It has listed 4 recommedations. I don't understand what it is saying. Could you possibly go there and see what they are recommending?
ravencajun Zone 8b TX
14 years ago
just get belarc and let it do a scan of your system it will tell you exactly what kind is on the pc and how much you can add.
Belarc
casi
Original Author
14 years ago
I can't get the Belarc download either. Sorry but I don't know what to do with the link that Zep sent me.
zep516
14 years ago
Restart the computer then try the belarc link or crucial link again , sounds like you have other issues here.

Tell us the error you got when you tried to download Belarc..
casi
Original Author
14 years ago
Yahee. I downloaded and ran the Malwarebytes that you recommended to me before. I had 6 errors I believe, got rid of them. Don't know if that was the issue or just a restart got me going again. I was able to do the Crucial Scanner. It came up with 4 recommendations. I will probably go with the smaller upgrade for now. I think somewhere on their site I saw instructions how to add the ram. Do you think that I will be able to do it? I also did a search on Buy.com. I've bought several electronic things from them and have been very happy with my purchases. I found what looks like a comparable upgrade made by Kingston. Would I be best to stay with the Crucial as they claim to work on an IBM?
zep516
14 years ago
If you can change a vacuum cleaner bag you can change ram, ram modules are Static sensitive so you need to remove any built up static charge from your hands, just touch the computer case before going inside it that will discharge any static present. The Ram cards just pull out and plug in. After you install the ram you would then right click my computer icon from the desktop or in the start menu then click Properties and see if the new amount of ram is being reported by windows.

I would stay with crucial there very reputable.
ravencajun Zone 8b TX
14 years ago
ram is one of the easiest things to upgrade on a pc, most people can tackle this task. I usually buy my ram from newegg.com they have all the name brands and great prices, I have Kingston in most of my computers.

How to Install RAM to a Desktop Computer
be sure to ground yourself you can use a grounding arm band which you can buy anyplace you buy ram, always a neat thing to have handy if you ever want to do anything inside the pc including cleaning it. Also you want to be sure you put the ram stick in the right direction, do not force it, it will go in easily the right way, it should click in and the locking arms on the ends of the slot will lock shut, make sure they do that. I do unplug mine from the power also.
How to Add RAM to a Computer : How to Install RAM
How to Install RAM
there are some good tutorials with video
while the case is open it is a good time to clean out dust bunnies.
Cleaning the computer and its components
casi
Original Author
14 years ago
Thanks for the help. I did some research and found that Kingston does not work for IBM machines, so I went with the one from Crucial. So, if you say I can do it....guess I'll give it a try. By the way, I got rid of the Perfect Speed PCOptimizer. You all are such great help!

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