SHOP PRODUCTS
Houzz Logo Print
ratherbgardening_gw

Wireless Problem

Ratherbgardening
14 years ago

We just bought a new router/modem to replace our Qwest one that quit working. The brand is Netgear. We got a new laptop at the same time, a Fujitsu. We had someone install it for us, but the Fujitsu won't work with it. It works with a Mac and a couple of gaming systems and the installer set up everything the same way. It keeps asking for a certificate and we don't know what that refers to. We called Fujitsu and they ran us through a bunch of steps, but couldn't figure it out.Everything was set up as it should be. We fired up the old Fujitsu and it did the same thing. it has Windows XP and the new one has Vista. We don't know if our Dell desktop works with it since it's plugged into it and we're not sure if it can use wireless after my daughter looked around for it. Any thoughts? Thanks!

Comments (4)