We would need to know the name of the Browser you're using, the Windows Version, and the Norton product all of those things would be helpful to us. In case the simple instructions below don't work for you. If you're using Firefox, this might work for you. In The Firefox Browser at the top, click Tools then click add ons, You should be able to enable the toolbar there.

jerry, if I interpret your last posting correctly, looking at START -> ALL PROGRAMS -> STARTUP, will not show all of the programs that run when you boot the computer. Try the START -> RUN then type in msconfig as the file to OPEN. This will result in a System Configuration Utility screen. Click the STARTUP tab and look at the files that have a check mark in the box to run on startup. If there is one there that smells like epson, that probably is the culprit. The files there are uniquely named and if you are unsure as to whether to uncheck a file, there are a number of websites that identify the programs and tell if it is okay to uncheck them, e.g., answersthatwork.com.

Imagine that. Saved by SPAM. This is just what I needed today. Lost back/forward buttons, toolbars, the whole mess. * Posted by mikie (My Page) on Wed, Sep 8, 10 at 8:55 Looking at my IE8. . I have no menu's .. that's the way I like it.. press ALT and it shows up. The setting for that is View / Toolbars ... then some checkmarks next to what you want showing. Perhaps look in there. Thanks, Mikie. Alt got them back and View/toolbars fixed the rest.

ok lets run malwarebytes updated full scan then superantispyware updated full scan, these pests often have elements that will be found and removed by these. Malwarebytes' Anti-Malware (Win) - Detecting and Removing Malware Download superantispyware free version update both prior to running the full scan on each. Please report back on what was found this site has instructions with pictures on how to try to remove it manually, if the above 2 programs do not take care of it then you can try this but only follow the instructions on that page do NOT install or use any other programs that may be mentioned or suggested on that page. Remove Coupon Alert Toolbar (Uninstall Guide)