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holspen_gw

Can't delete item in printing queue

holspen
16 years ago

Hi,

I tried installing a HP laserjet 1020 on my husband's Gateway. Couldn't get it to print. I even tried another printer and that wouldn't print either. Then I noticed that there is a test page "locked" on the queue.

I've tried the delete process.. actually it says that it's deleting but isn't. i tried restarting computer..didn't work. I've tried to delete the printer and it won't let me because there is a a document waiting to be printed.

So I've come here for help. Also it's running Vista which I wish I could run away from and know why my computer is a Mac :-))

Hopefully someone can help ..

Thanks,

Holly

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