Having different screen resolutions in different User Accounts is not one of the things available as a personalized setting in XP (or in any Windows OS as far as I know); screen resolution is a System Setting. What is the program that requires the higher resolution, and does it have an option to change the magnification once you're in it? There is one piece of freeware I'm aware of, called Carroll, that might help you do this. It's available for download at a number of legitimate sites, but use at your own risk as I haven't tried it myself. Here is a link that might be useful: Carroll: video and download

Hi, snidely, I appreciate the continued food for thought re: my Windows user account password situation. :-) :-) OTOH, I'm not sure your comments reflect the conventional wisdom (at least in the online articles I've been reading, as I try to keep an open mind about these things): 1. Just because "anyone wishing entry can easily enter" doesn't mean one should make it easy for the attackers. "Anyone wishing entry can easily enter" your home and/or car as well. Are you saying you yourself, therefore, never lock your car doors or the door and windows of your home ? Are you saying your email account password is "password" ? Most people say, "Make it as hard as possible for the hackers to get at your information." I tend to agree. 2. You're right -- I don't back up my phone conversations. But not backing up emails goes against just about everything I've ever read on basic email safety/security. We all have emails that we would surely not miss if they were gone for good. Apparently, none of yours is very important. You may be one of those "read and delete" types of email readers. That's fine. (In fact, that's the way I am with my RSS feeds.) But... many other people have important information in email messages, in saved online files, etc. That's why such online services as Google, Hotmail/Skydrive, etc. have such large storage to begin with, no ?.... So that people can keep things they want/need to keep. And the email companies themselves back up your email as a precaution and advise users to do the same (via forwarding to second account, using offline client, etc.). 3. I'm not so much concerned about someone getting by Aunt Helen's email address as I am someone hacking into my account and using my email address to send something to her (virus, porn, phishing email, etc.). If my contacts see a message coming from me (or presumably so), they're more likely to open it. That could spell trouble. Again, it's a matter of basic precautions against stuff we don't want to deal with. And that's another reason why I'm moving in the direction of having all my contacts/emails offline.... so that anyone getting into my online webmail account/interface will find nothing there to work with: no contact addresses, no emails stored, no online files, etc. Everything will be offline and backed up further on CD. 4. I'm not so sure the myriads of people who have had their email accounts compromised, emails deleted, contacts bombarded with spam, porn, virus-laden emails, etc. -- and many of whom have written about the nightmare of trying to recover the account -- and the emails) -- would call it all a "slight inconvenience." Again, Mat Honan's recent experience is frightening, and so are the stories of many others. Anyway, I truly appreciate your perspective. I always want to hear the different sides of an issue so I know I'm not missing an 'angle' on whatever I'm thinking about. :-) Btw.... how did you know I have an Aunt Helen ? ;-)

I did what you said,the only glitch was that there was nothing in my recycle bin when I went to empty it. Is that OK. Here is the new log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:49:38 PM, on 11/9/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\WINDOWS\anvshell.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Logitech\SetPoint\KEM.exe C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\asuskbservice.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig?hl=en R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: HP Print Enhancer - (0347C33E-8762-4905-BF09-768834316C61) - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHelperStub - (18DF081C-E8AD-4283-A596-FA578C2EBDC3) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: SSVHelper Class - (761497BB-D6F0-462C-B6EB-D4DAF1D92D43) - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Google Toolbar Helper - (AA58ED58-01DD-4d91-8333-CF10577473F7) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll O2 - BHO: Google Dictionary Compression sdch - (C84D72FE-E17D-4195-BB24-76C02E2E7C4E) - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: HP Smart BHO Class - (FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856) - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Google Toolbar - (2318C2B1-4965-11d4-9B18-009027A5CD4F) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [anvshell] anvshell.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - (08B0E5C0-4FCB-11CF-AAA5-00401C608501) - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - (08B0E5C0-4FCB-11CF-AAA5-00401C608501) - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra button: HP Smart Select - (DDE87865-83C5-48c4-8357-2F5B1AA84522) - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: (no name) - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: (17492023-C23A-453E-A040-C7C580BBF700) (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: (6414512B-B978-451D-A0D8-FCFDF33E833C) (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144259972678 O16 - DPF: (6E5E167B-1566-4316-B27F-0DDAB3484CF7) (Image Uploader Control) - http://pix.futureshop.ca/en/ImageUploader4.cab O16 - DPF: (6F15128C-E66A-490C-B848-5000B5ABEEAC) (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab O16 - DPF: (6F750203-1362-4815-A476-88533DE61D0C) (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab O16 - DPF: (917623D1-D8E5-11D2-BE8B-00104B06BDE3) (CamImage Class) - http://paris.ville.orange.fr/CO/activex/AxisCamControl.cab O16 - DPF: (BCBC9371-595D-11D4-A96D-00105A1CEF6C) (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab O16 - DPF: (D57262F5-9637-4E67-BC59-88C53EA76FC3) (ULcontrol Control) - http://pix.futureshop.ca/en/ulcontrolxp.cab O16 - DPF: (EFD1E13D-1CB3-4545-B754-CA410FE7734F) (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v3_002/PhotoCenter_ActiveX_Control.cab O16 - DPF: (F127B9BA-89EA-4B04-9C67-2074A9DF61FD) (Photo Upload Plugin Class) - http://walmartqb.pnimedia.com/upload/activex/v2_009/PCAXSetupv2.0.0.9.cab? O16 - DPF: (F137B9BA-89EA-4B04-9C67-2074A9DF61FD) (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activex/v2_0010/PCAXSetupv2.0.0.10.cab? O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASUSKeyboardService - ASUSTeK COMPUTER INC. - C:\WINDOWS\asuskbservice.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Google Update Service (gupdate1c99691c3ac98a4) (gupdate1c99691c3ac98a4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: %NVSVC.name% (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe -- End of file - 9578 bytes

I have taken the time to look up webcache. As I understand it, it loads web pages in order to speed up the process. Well, since my machine came back from the repair shop, my browser loading has slowed considerably. This machine has a 2.9 Ghz processor, and when we first got it, it was lightening fast. It takes many seconds to load webpages, and quite often we get a message saying "this page can't be displayed". Windows Network Diagnostics page opens, goes thru a long search process to find problem. Frequently, it says it can't find the problem. I close the page and my desired page opens right up. I don't understand why this is happening. And ideas on this???