Canibus, The email was from a known friend. There were 3 attachments which were pics of the friend and probably this one was also. No, I had not asked for the WMP skin. Just a fluke I guess. I'll do the reinstall tomorrow. Thanks. Sue

Here's all of it..I didn't know if it would all come through on here, but I think it does: Operating System new � server roles System Model Windows XP Professional Service Pack 3 (build 2600) Install Language: English (United States) System Locale: English (United States) Installed: 12/14/2006 8:46:58 AM Hewlett-Packard HP Compaq dc7700p Convertible Minitower System Serial Number: MXL64800ZF Asset Tag: MXL64800ZF Chassis Serial Number: MXL64800ZF Enclosure Type: Mini-Tower Processor a Main Circuit Board b 2.13 gigahertz Intel Core 2 Duo 64 kilobyte primary memory cache 2048 kilobyte secondary memory cache 64-bit ready Multi-core (2 total) Not hyper-threaded Board: Hewlett-Packard 0A58h Serial Number: MXL64800ZF Bus Clock: 1066 megahertz BIOS: Hewlett-Packard 786E1 v01.05 08/30/2006 new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details) Last Used HP Photosmart C5180, rev 1.00 6/17/2012 8:25:26 AM* * Possibly used again before the reboot following this time. None discovered Drives new � drive encryption Memory Modules c,d 491.41 Gigabytes Usable Hard Drive Capacity 432.05 Gigabytes Hard Drive Free Space HL-DT-ST DVD+-RW GSA-H31L [Optical drive] ST3250824AS [Hard drive] (250.06 GB) -- drive 1, s/n 9ND0B8Y3, rev 3.AHJ, SMART Status: Healthy WDC WD2500AAKX-083CA1 [Hard drive] (250.06 GB) -- drive 0, s/n WD-WCAYV0892374, rev 17.01H17, SMART Status: Healthy 2032 Megabytes Usable Installed Memory Slot 'XMM1' has 1024 MB (serial number 110CAEC5) Slot 'XMM2' is Empty Slot 'XMM3' has 1024 MB (serial number 140CB19A) Slot 'XMM4' is Empty Local Drive Volumes new � volume encryption c: (NTFS on drive 0) * 241.35 GB 193.94 GB free d: (NTFS on drive 1) 250.06 GB 238.10 GB free * Operating System is installed on c: Network Drives None discovered Users (mouse over user name for details) Printers local user accounts last logon Administrator 6/18/2012 12:16:11 PM (admin) local system accounts Admin never (admin) ASPNET never Guest never HelpAssistant never SUPPORT_388945a0 never Marks a disabled account; Marks a locked account HP Photosmart C5100 series on USB003 Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port: Microsoft XPS Document Writer on XPSPort: Controllers Display Standard floppy disk controller Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820 Primary IDE Channel [Controller] (2x) Secondary IDE Channel [Controller] (2x) Standard Dual Channel PCI IDE Controller ATI Radeon HD 3600 Series [Display adapter] Acer V223W [Monitor] (22.0"vis, s/n ETLC3081381320C9224238, August 2011) Bus Adapters Multimedia Intel(R) ICH8 Family USB Universal Host Controller - 2830 Intel(R) ICH8 Family USB Universal Host Controller - 2831 Intel(R) ICH8 Family USB Universal Host Controller - 2834 Intel(R) ICH8 Family USB Universal Host Controller - 2835 Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836 Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A AMD High Definition Audio Device Realtek High Definition Audio Virus Protection [Back to Top] Group Policies Microsoft Security Essentials Version 4.0.1526.0 Scan Engine Version 1.1.8403.0 Virus Definitions Version 1.127.2180.0 Realtime File Scanning On Microsoft Security Essentials Version 2.1.6805.0 Virus Definitions Version Up To Date Realtime File Scanning Off None discovered Communications new � connection speed & status Other Devices U.S. Robotics V92 Fax PCI [Modem] ↑ Intel(R) 82566DM Gigabit Network Connection primary Auto IP Address: 192.168.1.10 / 24 Gateway: 192.168.1.1 Dhcp Server: 192.168.1.1 Physical Address: 00:0F:FE:48:02:BF Networking Dns Server: 192.168.1.1 USB Human Interface Device Standard 101/102-Key or Microsoft Natural PS/2 Keyboard HID-compliant mouse PS/2 Compatible Mouse Generic USB Hub USB Root Hub (6x) See your entire network map... click for Belarc's System Management products Network Map (mouse over IP address for physical address) [Back to Top] IP Device Type Device Details Device Roles 192.168.1.1 Router Netgear DHCP Server, Gateway, Domain Name Server, Web Server 192.168.1.10 Windows XP Workstation Pcs4464 (in WORKGROUP) Print Server, Browse Master Find your security vulnerabilities... click for Belarc's System Management products Missing Microsoft Security Hotfixes [Back to Top] All required security hotfixes (using the 06/12/2012 Microsoft Security Bulletin Summary) have been installed. Hotfixes from Microsoft Update (agent version 7.4.7600.226) wait for download and install approval. Last install: 6/4/2012 7:41:09 AM, download: 6/4/2012 7:39:20 AM, check: 6/18/2012 5:13:47 AM.

I'm not a Apple user but microsoft has a couple things for mac users Windows Media Player 9 for Mac OS X Sporting a new brushed steel skin for Apple's newest operating system, this new version of our player opens the world of Windows Media 9 content to Macintosh users. Readme 6,990 KB 33 min @ 28.8 Kbps Windows Media® Components for QuickTime With Windows Media® Components for QuickTime, by Flip4MacÂ, you can play Windows Media files (.wma and .wmv) directly in QuickTime Player and view Windows Media content on the Internet using a Web browser. 3,686 KB 18 min @ 28.8 Kbps Here is a link that might be useful: Microsoft Downloads for Windows Media Player 9 for Mac (OS X):

First I did a restore to remove two updates the evening of September 7, 8:36/8:38. The restore appeared to be successful, but the problem continues. So I restored back about one week and the restore terminated in "...did not complete successfully... system files and settings not changed" It went on to suggest I "temporarily disable anti-virus software" I couldn't find any way to disable Avira AntiVirus. But, I decided to try to view a picture form the desk-top, it worked this time, so I tried a video clip and it too now works. These were the two problems I noted ... go figure. Given I have removed several Microsoft updates, should I now go back to Microsoft and ask for a "Check of Updates"?