Can't Install Picture It

14 years ago

I have a 4 yr old Compaq Presario desktop with an AMD Athlon processor and 512 memory. Due to installing SP3 with the Athlon I had to do a complete system restore a few months ago. I had Picture It 2000, a program that I really enjoyed using, installed before the restore. I recently tried to reinstall it but got messages "Setup was unable to install all components. Close all applications and try setup again." & "Setup could not retrieve the Microsoft Internet5.0 results." I closed everything and retried several times without success. I have Internet7.0. Any suggestions?

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Comments (5)

zep516
14 years ago
Disable your Anti Virus program then try to install program.
owbist
14 years ago
If the computer has been running well since the system restore months ago then it probably has nothing to do with the failure of SP3. More likely a corrupt file in there there messing up the install. Look in the Add/Remove and remove Picture It if it shows. Also, using Windows Explorer (right click Start, click Explore) look in your C:\Program files for Picture It and remove and folders or files listed in the Picture It folder. Then install and run Ccleaner, linked below. Ccleaner will hopefully find the offending file hidden in the computer. Try the install again.

Here is a link that might be useful: Ccleaner
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ravencajun Zone 8b TX
14 years ago
are you by any chance meaning that you had to do a reformat and full re-install on the computer or did you simply do a system restore to before you had sp3? If you did do a system restore after getting sp3 that could be causing many problems because it is not how you want to remove a pack update, what you should do is go to add remove and from there removed the sp3, when you do a system restore you end up with a real mess up of both the sp2 and sp3 files, which many people did and ended up with problems. You might want to go to your control panel then add remove programs and see if you see sp3 still listed there and if so remove it so that hopefully the remaining fragments will be removed.

So depending on which method you actually did would definitely help know what to do.
If you did do a reformat and now have to reinstall your programs that you got wiped away upon the reformat then you should be doing a regular re-install procedure on them as you had to do originally. It may be that you would need a more updated version of the picture it program also.
mare_wbpa
Original Author
14 years ago
Sorry, I misused terminology. I did a complete system recovery after installing SP3 then doing a system restore. The computer seems to be running fine. I was wondering if having IE7 instead of the IE5 that is mentioned in the message could have anything to do with the problrem. I did everything suggested above but still can't reinstall Picture It.
abreeze
14 years ago
I have Picture It in Microsoft WorksSuite 2001 and cannot install it from the main CD. I go directly to Disc 3 for Setup, Designs, and Art. In My Computer right click on the CD to explore it. I click on Setup and am able to install it from there. Hope this works for you...

Can't Install Picture It

Comments (5)

zep516

owbist

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