Thanks, Raven. I'm sure he's behind on lots of stuff. Early in 2009, I had him change his update settings to notify him of updates, but not automatically download. That was to hold off on sp1 (at a time when I think I read here that folks were having trouble with it - but I didn't follow that topic, so didn't realize sp1 had become a good idea and that sp2 followed). We also set it that way bc. his computer was automatically updating and then rebooting when he was in the middle of doing other things. So this was to allow him to time his own downloads and installations. But he just never thought of it - and I didn't think I needed to keep track for him. I do keep track of his Avast, superantispyware, malwarebyte and spywareblaster. Every now and then when he's done surfing I have him leave out the laptop and go ahead and update and scan. I'll have to keep track of more than that, obviously. I got foxit reader on my ancient laptop in my office and love it. It takes so little room and does what I need quickly. Do you like pdf-xchange viewer more than foxit reader? Or does he need to use firefox to use foxit reader? I installed firefox for him - and set up tabs with the places he likes to go (did that in the summer) - but he hasn't used it. He's a bit resistant to tech changes. He balked when I got Tivo's - although he loves it now. He's a musician - and I got him Protools so he could record the music he wrote. That was over 1 1/2 years ago - and he hasn't learned it yet - he's barely scratched the surface. Last spring he bought an Imac bc. it was better for recording music. And now he's finally setting up his den and equipment. I'm hoping he'll actually learn the software this year. I'll take care of the rest for him so the only learning curve he has is Protools (certainly the most challenging of them all). But I digress. I'll check his other updates and run Secunia - I'm pretty sure I already put that on his computer last year. Thanks. Lynn.

I am sorry, I am obviously not as computer saavy as you are. Pardon my ignorance and stupidity. I have a router WIRED to my main desktop computer. My old laptop was WIRELESSLY hooked up to it. I don't know how to WIRELESSLY connect my new laptop to my own router, I have never done it before. I need someone to walk me through the steps of finding my WIRELESS source. A "source" is what the computer calls the choice of routers that show up on a list of routers near me (all through Verizon) that I can hookup to, but I do not want to do that, I want to use my own non-Verizon router which is not listed when I try to connect. I hope this helps you, and again I apologize for being so stupid with this. Whatever happened to the people on this forum who understood that not all of us are computer literate and that is the reason we come here: for answers, not to be belittled by those who are more knowledgeable?

As it happens, things have changed. The technician Dell sent came with the replacement hard drive (with pre-installed XP and drivers). He installed it - booted - and the same hard drive warning occurred. Turns out it was my second internal hard drive (that I use for data) that was going bad. It was a good thing I already had the 2TB replacement. So he put the 2TB drive in - returned my original hard drive - and all functioned well - no hard drive error messages. Now I do have work ahead of me - but this changes the nature of it. Much better scenario - but still requires thinking through. There are probably just a few video files on the second internal hard drive that I don't have copies of. I think they're still accessible - so I will either get a docking station - or better yet an enclosure (since I will need one anyway - as I'll describe later) to put it in - and see if I can transfer those video files to my new 2TB internal drive. I think it makes sense to test that drive to see what's wrong with it - if it's repairable by Windows XP (I think if I run chkdsk there are possibilities to repair some damage?). Should I do this? Or are there other methods to safely test out the health of my hard drive? It is also a Western Digital. The timing of the hard drive failure is now making more sense. I had spent the previous weekend backing up lots of data files onto this second internal 1.5 TB hard drive. I think some of those transferred Tivo files might be problematic. (I say that for 2 reasons - when I've tried to defrag the hard drive, I recall a few files that couldn't be defragged - and while it was hard to see the path, I think they were the Tivo videos. Also, there were a few Tivo videos that failed to work properly when I tried to run VideoRedo to remove commercials. Some just seemed to be bad files - of course, I don't recall which those ones were - but it makes me wonder if it's the sources of the problem on that second hard drive.) Next step is call Dell - I bought that second hard drive from them 1 1/2 yrs ago. It has a 3 yr warranty. I'm not sure if the warranty will be honored by Dell or Western Digital (the brand of drive). So I figure I'll be getting a replacement 1.5 TB hard drive - which I can either install internally - use it as program drive or data drive. I can use the original 500GB drive externally. Or maybe I should keep it the way it is now. Original 500GB internal hard drive, second 2 TB internal hard drive - and put the replacement 1.5 TB hard drive in an enclosure and use for back-ups. One reason I'd like to use the 2TB drive as a program/boot drive (or master drive - I'm not sure of the language) is bc. it's supposed to be a faster drive - Western Digital Black Caviar 2TB drive - 7200rpm and 64MB Cache that was a bit pricier, but I thought it was worth it for quality and speed. It's this one: http://www.amazon.co...ref=oss_product (although I paid less than the price listed online) I'm new enough at all this that I don't understand everything about hard drive speed. I think that a larger drive can potentially slow things down a bit as it has to work to see date over a larger area/amount of data - but that the 7200rpm and 64MB cache will offer more speed - and the reviews suggest this thing is fast. I'd love any guidance in weighing these factors as I decide which to make the primary drive. I also want to clarify what to do with this drive. I don't know how to partition. And if I did, how large a partition should I create on this 2TB drive - if it were to hold the operating systems and programs? I don't know how much room that takes - and how to be sure to take the appropriate sections of my original drive to place into this partition. I can figure out what size each portion of my original hard drive is? I just don't know which folders go into the partition for programs/software? I don't want to leave any out - and I'm concerned I will miss some folders bc. I do not recognize what they are. If I partition the drive, I gather I don't clone it - but do it in sections. I also don't know if I should format it first. Or partition first. Disk management is fairly new to me although I did format a couple of drives. I didn't get into partitions and copying from one drive to another. Does it make sense to use this 2TB drive (which I bought for it's speed and good functioning) as the main drive? If so, I don't know the order of operations? Clone my original drive to this drive? Format and partition first (in which case I'll need to know how to get the proper system files vs. data files into the right partitions). I think I know that if I make this 2TB the master, I have to either switch the cables - but since I think they won't stretch to the second hard drive bay, I'll probably have to swap them. I am so relieved not to have lost my original drive. Although it consumed the better part of last weekend, I did learn plenty - and feel more confident cutting my "recovery" teeth on recovering data from the bad second drive which only has some video at stake. Just as a reminder my original drive has about 350GB data. Thanks everyone. Lynn. PS - I did learn a couple of important things from this technician. First, he updated the bios in my computer (which was several versions old). And he told me where to go to update the bios on my daughter's computer. That was useful. It's a question I've had for a while when I see people on this forum ask whether someone has updated their bios.

No offense, but your questions support your statement that you are "clueless when it comes to electricity." Sorry to say, you're not yet at the point where we can really help you. I suggest you start by getting a copy of Wiring Simplified and reading it cover to cover. Don't skip the chapter on basic electricity. (You can probably omit the chapter on farm wiring, though. ;-) WS is available at most bookstores and even at Home Depot's electrical department. Your public library probably has a copy, too. IMO, WS is hands down the best introduction to wiring for the beginner. It will teach you an enormous amount. Come back here with the questions that it doesn't answer.