Have you scanned with your AV program? I certainly would do that. In addition, run a scan with Malwarebytes and Superantispyware. Make sure all are fully updated before running the scans. If you're not sure this is a legitimate message from Zone Alarm, be wary of it.
Exactly what is this message asking you to download? This makes it suspect to me, since I don't think ZA would ask you to download something.
As I understand it, you are saying you are getting a message from ZA, but it's not installed on your computer, right? While it may be a legitimate sales message from ZoneAlarm, it doesn't mean your computer has this virus or that you need to download ZA.
you need to be more specific in your post, with the minimal info you provided we are having to guess wildly, not a good way to go.
do you have zonealarm installed? what is giving the warning? did something say you had the infection? what AV and malware programs do you have installed and have you run scans?
Run malwarebytes full scan after updating it no matter what at this point to see what it reports.
This is the message I got earlier. I had checked Remind me later so I would be able to check it out.
The Message: Zone Alarm Service Agent.
Security Alert. The Win32Security Virus Disables antivirus and is spreading fast.
The new Zone Alarm Free Firewall has real time threat data to protect against Sality and 1000's of new attacks every day. Get your free update now for your protection. 0 Update now 0 Remind me later ?Days OK
This sounded fishy to me, so I googled and found many pages saying the same thing: Sality is bad and here is how to uninstall it.
So I updated and ran AVG, Malwarebytes, SuperAnti Spyware and SpywareBlaster. Everything clean. I went to the ZA site and saw nothing about it there.
So then I came here on Friday with my question.
Got the same message again today.
I think it is bogus and should be ignored, but I know you all will straighten me out either way. And also, maybe help some others, too.
If you do not presently have ZA installed on your computer, it sounds like one of those rogue programs trying to disguise itself as ZA. On the other hand, if you DO have ZA installed, it could be an update message, although it doesn't sound like their method of pushing out updates. I don't have ZA, so can't say if it is legitimate or not. I would not click anything on it (the message). Close your browser and ignore it.
I got the same message on my computers (5) and took it. It was an upgrade. Same free firewall and the upgrade was easy. It saved my old settings. This took place over a week ago. I haven't noticed any difference.
grandms
kudzu9
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