Thanks for all of the help! I have contacted Tech Support again. I was told that the 1GB of RAM that the Laptop came with is really not enough to run Windows Vista--even though it is industry standard to sell the PC that way. I was advised to upgrade to 2GB. I was told that Compaq would send me a shipping box and I could send the laptop for them to check over and restore it to original--But isn't that what I have already done 3 times? One problem is that there are only 2 slots and the RAM that is in there is 2-512s-so that means buying 2-1GBs. Tech support doesn't list anything larger than the 512s-so sending it in isn't an option for RAM. My second problem is that every web site I go on to find the right Memory for this PC, doesn't list the Compaq Presario C700. The sites that list the C700 don't list the NR Model-so I'm not sure what to buy. I can't use the Memory Scanner (located on some sites)-because when I try to log the laptop onto the internet I get the not responding error message way before I ever get this far. So... as soon as I can figure out what to buy I guess I'll opt to upgrade the Memory? Is this likely to fix my problem?? Any input is appreciated. Thanks again!!

Simply because I can't recall them, genius - I was too busy trying to cook and keep the thing going to feed a gaggle of kids rather than take down notes with a view to perhaps hopping on a forum later in the day. Alternatives only came into the equation afterwards when I discussed the problem with the school and pastor. Anything else constructive you'd like to add, rain cloud?

Just goes to show that the bigger the organization is the worse the customer care. I am very angry that the real problem was not addressed when I was talking with AT&T. I tried to find an email address to voice my opinion and there isn't one to be found at AT&T's website and the maze you have to go through on the phone is ridiculous. If I hadn't thought of Googling the problem by including the search term "Yahoo" I would still be in the dark about it. And not a word has been issued on the news about the problem and there had to be millions affected by it.

On my phone, I guess I still had Fb up so not only did I not have to log in, but it restored me to the post I was looking at when I put the phone down. On my iPad, I had closed the tab last night, so now it wants me to sign in.