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Plugin Errors

18 years ago

Running Windows XP.

Has anyone ever had this happen to them? Every once in a while I will try to get on a website ( has happened on different ones)and I will get these errors. I click ok on the first, then second, then it tries to open the page I want but then goes to IE must shut down. I have also tried just closing the error boxes and the same thing happens. Is there a remedy to this?

{{gwi:1482033}}
Thanks so much for any help.

Carol

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Comments (8)

kyry
Original Author
18 years ago
Sorry I forgot to add IE 7 and XP service pack 3. Not sure if that makes a difference.
Carol
ravencajun Zone 8b TX
18 years ago
there are a couple different reasons some could be legit, you could possibly not have the plugin in your IE browser that is needed for the application to run or it could be a bad plugin.
But recently some rogue websites have started using that method to get people to click ok thinking it is something legit they need and then find they just allowed a bad virus/trojan to be installed on their pc.

I would try getting firefox browser and using it, I bet you will not have that problem, it is safer and personally I love it and never use IE anymore except on the occasion I have to go to the windows update site.

Firefox
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Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:17:56 PM, on 4/8/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe c:\windows\explorer.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe C:\Program Files\Microsoft Windows OneCare Live\winss.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local F2 - REG:system.ini: Shell=c:\windows\explorer.exe F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file) O2 - BHO: Adobe PDF Reader Link Helper - "06849E9F-C8D7-4D59-B87D-784B7D6BE0B3> - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - "3CA2F312-6F6E-4B53-A66E-4E65E497C8C0> - C:\Program Files\AVG\AVG8\avgssie.dll (file missing) O2 - BHO: Spybot-S&D IE Protection - "53707962-6F74-2D53-2644-206D7942484F> - 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kyry
Original Author
18 years ago
Thanks so much for your reply. When I click on them nothing tries to fix it and it doesn't tell me which plugin I need. So far so good with the trojan/ virus. I am faithful keeping up with my av, up to date and run it often including AVG, Spyware Blaster and AdAware. Sometimes I think it is over kill but I like to be safe. I had Firefox on my other computer just never installed it on this one. Would just as soon keep using IE for now. How could I find out what plugin it is that is not initializing properly?
DA_Mccoy
18 years ago
Kyry,

It is imperative that you maintain at least two browsers on your system. They will not conflict and one, in your case IE can be set as the default.

The purpose is if your IE fails due to corruption or contamination you have a backup browser to assist you in remediating your IE concern. I for one am an ongoing IE7 user on this Vista system, However, I do have a current basic version of Firefox and Opera installed in case of need.

DA
ravencajun Zone 8b TX
18 years ago
which specific plugin is the error for? I can not read that tiny print on the screen shot.

If you are going to continue with IE 7 you could really benefit from getting this IE7pro add-on, it does include some plugins also. It is a very neat add-on for IE7
IE7Pro 2.3

when you did your install of sp3 did you uninstall your IE7 prior to adding the sp3 as was recommended by microsoft?

To make sure you have all the latest updates you might need for java and adobe and all those good things go to the secunia software inspector and have it scan your system, it will tell you if you have any that need updates and where to get them. Sometimes not having the very latest update can cause problems.
Software Inspector

Also make sure you do not have a pop up blocker that may be conflicting on some sites.
kyry
Original Author
18 years ago
Thanks DA, guess I should install Firefox again.
Ravencajun, Thanks so much for that site of Software Inspector. It did find that my Adobe Reader, Quick TimeReal Player, Win Zip, and Java needed updating. Apparently it was one of those plugins that need updating for the site I wanted to view, because now I can get on with no problem.
The errors were nothing specific: An error occured inside a plug-in contained on this page & The plugin did not initialize properly. Had they specified which plugin it was I could have fixed it by updating. Adobe, and the rest ask if I want to update, I have just chosen not to. But from now on when I get those update messages I will pay attention to them.
Thanks again both of you for your help.
Carol
ravencajun Zone 8b TX
18 years ago
you are very welcome! keep that secunia site bookmarked it is a great tool to have handy! glad you are all fixed up.
DA_Mccoy
18 years ago
Kyry,

First, as always you are welcome.

Regarding the Acrobat Reader, if you are comfortable with it and wish to continue to use it please do. However, more and more users are finding AR to be bloated and resource hogging. Thus, many are turning to the alternative Foxit Reader with great success. If you have the space and the desire you can keep your current AR on your system and add FIR. They will not conflict. All you will have to do is set FIR as your default application for pdf files.
DA

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