I am strictly and IE gal so to speak. Have used it since I first got online with windows 98 and never a bit of trouble for me so I must be the odd man out. Currently running 2 computers with windows 7 and IE 11 and it works perfect. I can't stand firefox. For some strange reason it takes longer to open than IE and freezes and I have to wait to type the web address in to get where I am going. Never tried chrome and don't care to since IE gives me no trouble. I am sure someone could help me figure the firefox stuff out but I just don't care to bother since IE works perfect. Mary

For some reason, I just cannot fall in love with Firefox, even though I have had it on my computers through various versions including 3.5. And IE is absolutely so slow, even v.8 that I use it only when I have to. I keep going back to Opera since I have never had the problems that others have had with GW. I do use Chrome to view a few websites, just because I like to keep it up to date. It's nice and fast and both it and Opera are not loaded down with a bunch of add-ons---just not necessary.

javara is a very legit and safe program we have used and recommended it for years on the help forums. the old ones can be removed manually but using javara just makes it easy and gets some that you may miss manually. any versions you show other than the latest version can be removed. Java has recently added a feature that is supposed to remove the old version it is replacing but they never put out anything that would remove the versions prior to that so it is not surprising to see some very old versions still listed on older pcs. How I would proceed, do the update from the java icon on the pc, that should provide you with 7-7, then run javara and let it remove all other versions it finds.

Update: more trouble shooting led me to check the DSL speed. The download was about 7 Mbps, and satisfactory but the upload was as low as 80 Kbps - discussing with the Teleco technical support (Century Link) the evening of Thursday last, led to the diagnosis the Telephone modem was malfunctioning, in fact it completely stopped working on the power-down/up test. The CL representative could not provide any access to a replacement modem, but they would ship me one for $15 three days (bet business days, so not until Monday or Tuesday). They could ship overnight for $25. I told them ship 3 day I'm checking with Comcast an may move my service there. I up an running on Comcast at a so-called 105 Mbps which checks out closer to 15 mbps, about the same up/down. Not sure what the 105 Mbps is about. The good news cable, Comcast/Xfinity, was able via over the counter purchase at Walmart of a Cable Modem to put me back in service over my existing TV cable access in a matter of minutes. Down side, we don't want to change our email address. I will check to see how low a price I can get from Century Link and retain my email/ISP account. So far the browser works great.