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Flash update problem

13 years ago

Ran Secunia scan and it said Flash Player needed updating. Tried to update but wouldn't update. Got info to remove old Flash 11.7 files which I did. Still wouldn't update. Removed Flash through add/remove. Same problem. Tried Revo but Flash Player no longer shows in programs.

Went to Secunia support and followed their directions to locate old remnants of Flash in Win 32. Tried to remove a 11.7 file and I get a 'read only file' and it won't allow me to remove it. States the file is write protected.

So now I have no Flash installed that works. Flash is necessary to watch video news clips and stock quotes.

Any ideas? Flash does not show up anywhere in add/remove. I think I need to get that file out of Win 32.

I'm running XP3, Firefox. I did try to install FF Flash plugin and it won't install, just keeps trying.

Jane

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Comments (8)

azinoh
13 years ago
Are you using the Adobe web site to do the update? If no, use the link below. I have Flash running on 2 computers. Each time an update is due the notice pops up on the screen and I tell it to proceed. Never had a problem. I'm sure others will disagree, but I prefer going directly to the source when doing critical updates and prefer not to involve a third-party. Your mileage may vary.

Here is a link that might be useful: Adobe
bbbluz ~ DonnaB
13 years ago
Hi jane_ny,

Even though you used Revo to uninstall Adobe Flash completely, try the Adobe Flash uninstall tool in the link below to see if that helps.

You' find the download to the right of 1. under Solutions on the page I linked you to..

Revo is a great uninstaller, though I have encounter a few times (depending on what you tried to uninstall) that it just didn't make the grade.

Let us know if you succeed.

Donna :)

Here is a link that might be useful: Uninstall Flash Player

This post was edited by bbbluz on Sat, Jul 20, 13 at 7:33
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fruitjarfla
13 years ago
Microsoft says that you can change the file from 'read only.'

http://support.microsoft.com/kb/326549

Here is a link that might be useful: support.microsoft.
Elmer J Fudd
13 years ago
You may need to do a Restore from a date back a few weeks. Then I'd try to let Flash update on its own.

I got the Flash update notice from Adobe a few days ago, I think version status gets triggered when a web page initiates Flash to run. As is the case with most programs, version updates get checked when execution starts. I'm not sure what value is added by these secondary utilities.
jane__ny
Original Author
13 years ago
Thank you all for your help. I'm beginning to think the problem is with Secunia. I remember getting a notice to update Flash about a week ago and did, (I'm not one hundred percent it was Adobe Flash). I know I updated Adobe Shockwave (no idea what I use that for).

I tried everything last night and gave up. I currently have Flash 11.7 but have the 11.8 plugin.

I will try a system restore, thank you Snidely, if necessary. I'm waiting to see if I get an update notice from Adobe. If not tonight, I'll do a restore.

I like using Secunia because it checks my machines for updates. You are correct that these programs are probably unnecessary, but I find they inform me before the company does and keep reminding me. I've had a problem with Secunia in the past not recognizing an already updated program. I think this might be the case. Thanks, Donna I appreciate the uninstall tool. Didn't find that on my own. Will try that if I can't get the update. Azinoh, I do updates from the Adobe website, thank you.

Thanks, again
Jane
grandms
13 years ago
Jane, I have had troubles with Secunia, also. Now the latest version of Avast AV has an update notice for installed programs, so I got rid of Secunia and rely on reminders from Avast.
bbbluz ~ DonnaB
13 years ago
grandms. I do the same as well. I didn't use Secunia but I did use UpDateChecker. Avast8 free not only includes a software updater, it also includes a browser cleanup tool which I find very nice to have.

I just received an update for Flash last night and it installed with no problems at all after downloading to my desktop.
jane__ny
Original Author
13 years ago
Thanks grandms. Uninstalled Secunia and will just rely on Avast.
Jane

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