Problem with HP Deskjet 3820
My HP Deskjet 3820 was working great until yesterday when I needed it the most. I had legal documents that needed to be signed from emails & FedExed, so the timing for it to go out was just awful.
Here's what happened: I did notice the printing began to get lighter but I thought I could squeeze out the pages I needed before replacing the ink cartridges but ......it just faded out and finally quit printing. So I ran to Office Depot and bought both black & color and thought I would have no problem. After putting the cartridges in, the carriage moved to the right and a horrible clicking or grinding sound preceeded blank pages it spit out. I must have wasted an hour and a half looking at HP online help. Yes, I took the tape off; opened the back and manually checked the rollers; unplugged both connections; looked for broken parts (there were none); etc.
If anyone can help, I'd really appreciate it, I don't have time to go buy another printer right now, figure out how to set it up, calibrate, whatever plus I just spent $55.00 for new ink. Please help.
owbist
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