error message help please....

15 years ago

HP computer...XP SP 3...lots of memory

When I go to weather.com and try to bring up our local maps, I get 400 bad request error. I use Avast anitvirus and it is up to date. I ran scan disc and defragged..and updated and ran Malwarebytes..I also ran CrapCleaner.

I'm using Google Chrome as my browser

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Comments (8)

owbist
15 years ago
Take a look here, it may just be the site at fault.
maybee_gw
Original Author
15 years ago
Thank you owbist...I had already been to that site and others trying to figure it out....I don't "think" it's on my end, but I used to like to use that particular site. It doesn't seem to be an issue with other sites I visit...I now "know" more about the error message, but just not what to do about it...
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If you have not already try running a Malwarebytes scan, make sure you can up-Date malwarebytes too Please download Malwarebytes' Anti-Malware to your desktop click Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Quick Scan", then click Scan The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
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Daisey just removing programs will not make your computer run faster unless the hard drive is over filled. To see how much free space is on your hard drive click Start then click My computer. A window will appear and you will see your hard drive listed with the total size and the amount of free space. For the computer to run efficiently you need 25% or more free space. This allows you 'swap file' to operate at it's peak. A few questions. What anti virus are you using? What anti spyware programs are you using and do you keep them up to date and run them every couple of weeks? What firewall are you using? What operating system are you using? How much memory does the computer have? To check how much memory click Start, click Control Panel, click System and right near the bottom of the new window you will see how much RAM is installed. To start improving things you could download and install Ccleaner which is linked below. Run without changing any settings. This will remove all the bits and pieces left behind over time and give you more hard drive space. Then you should do a defrag. To defrag the computer click Start, click All programs, slide up and click Accessories, slide over and down to click System Tools then click Disk defragmenter. Once there click to start the defrag, you can walk away for perhaps an hour now whie it does a clean up and tidies all the files. Here is a link that might be useful: Ccleaner - slim version with no Yahoo toolbar
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mike_kaiser_gw
15 years ago
The problem is with the remote server so doing things like defrag won't help. You could try clearing your browsers cookies and cache, sometimes a bad cookie will cause problems.

You can also try viewing the site with another browser to see if the problem goes away.
maybee_gw
Original Author
15 years ago
I cleared cookies and cache and tried viewing it from IE8 with the same results
zep516
15 years ago
If you use a modem and router, turn the modem off and the router for a few mins. Plug the modem back in wait a min, then plug in the router. Try both browsers again.

Try this link

http://www.weather.com/maps/maptype/currentweatherusnational/index_large.html

That's one slow link I'll tell ya that.
maybee_gw
Original Author
15 years ago
I'll give this a try....I had unplugged my router and computer during a thunderstorm....do you think that may have caused this?
maybee_gw
Original Author
15 years ago
I unplugged my router...turned off my computer...waited a while...plugged in the router...turned on my computer...and now everything is working well :o) I have never unplugged the router "before" shutting down my computer...anyway, it was the right combination and now that site no longer shows that error message...in the meantime, I got a lot of computer cleaning and scanning done...which is a good thing, I guess :o)
ravencajun Zone 8b TX
15 years ago
yes the order is important, you want to start up in this order power up the modem let it get fully lit, power up the router let it get fully lit, then power up the main pc fully then any other computers.
and the rule of thumb is to wait about 5 mins downtime, from what I understand that gives time for your ISP to refresh your IP.

Anytime my power goes out I also make sure when it comes back to power up in that order also.

glad you were able to get things going right again.

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error message help please....

Comments (8)

owbist

maybee_gw
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error message help please....

Comments (8)

owbist

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