I check around a bit and one place suggested re-installing Word... If that doesn't work the Microsoft site might... Rita Here is a link that might be useful: MS Help & Support

As a user stuck on an antique DUN I recognize your concern regarding your e-mail. It is my guess you are not speaking of your e-mail in general, but rather e-mails that are graphic intensive or have photo attachments. Since you are on a DUN it will make little difference if you convert to a web-based account or not. Your system will still have to download the e-mails and their attachments into a temporary file for the web-based client to open them. There are a couple of things that you can do, but I am going to wait to see if my assumption is correct. I do as Gene reports and automatically purge my deleted e-mail upon closing Windows Mail, and previously OE. However, if you decide to enroll in this option once the e-mail is deleted it is gone forever. If Windows ever wants to compact your e-mail allow it to do so. DA

I guess Thunderbird is looking for Outlook Express which is no longer around. Have you tried double clicking on the .wab file to see if the windows mail program will open it? Whatever version of windows mail is included with Win 7 should open the file and then you should be able to export it as a csv file. If double clicking doesn't open it try right clicking on it and then click open with and see if some mail program is on the list.

Since its usually a long time between whenever you look a those configuration settings it helps to take and save screen shots of em. You can save em all to one wordpad window.