Take some samples into your nearest Clemson extension office after calling to make sure that someone helpful will be on duty. When I lived in SC, the extention agents would often send good email images to the plant clinic and get some fast opinions from the pathologists. Are you in Charleston, by any chance? Looks virus induced to me. Here is a link that might be useful: Find your county office right here....

Karla, I did the same thing. One of the screens which popped up looked just like AVG, which is my AV. It was running a scan but there were smaller windows which looked like Windows and said,'security alert! your computer has a virus, you must update your antivirus. It had the colors of a Windows warning with the red X and blue background. The AV scan was zipping along with these alerts popping up. I was so confused, luckily I didn't react immediately (which is what I tend to do), I sat and looked at the windows and realized the scan (which looked exactly like AVG) was not AVG. It was missing the 'G'. The top of the screen just said AV. When I saw that, I knew the other boxes weren't Windows. I couldn't X anything or stop the scan. I tried to open AVG but it wouldn't open. I tried Malwarebytes, no luck. I then tried to shut down the computer and the Start button wouldn't work. More pop-ups all over the place. I manually shut the computer off. When I restarted, I did the same as Karla. I clicked on Malwarebytes immediatelly before the other processes started. It instantly grabbed 3 items before it scanned (thought that was odd). After the scan it showed 7 items: Trojan horse Fake AV.CDC Virus identified Exploit PDF Trojan.Fraudepack AV Suite Rogue.AVSecurity Suite Temp Files IE5 Rogue AV Security Suite. I don't know how to show the log. I might reinstall Windows and be done with this. It was very upsetting. My netbook seems to work normally but the proxy settings were changed and it has frozen a few times. Jane

if you just download the version of AVG you will get linkscanner included, it has been the cause of some problems for some people causing slow downs and extra cpu usage so AVG put out a FAQ on how to install with out the linkscanner which is what many are doing and it seems to be much better. to install AVG 8.0 Free Edition without the LinkScanner component, It is always best when possible to download directly from the vendor site rather than some other site unless the vendor directs you to a mirror site for download. That way you know you are getting the latest versions provided by the vendor and less likely you are getting a compromised version. Be sure you get the superantispyware free also it will clean any spyware from your pc when you updated it and scan with it weekly. the spywareblaster all you do for it is hit update about once a week then hit the enable all protection button so the shield turns green that is it.

@susieq07, Someone needs to put you in your place. And I'm going to do it! What you are doing is down right wrong. You have not been professionally trained in the removal of malware. If you would have jumped in earlier and told her to boot to Safe Mode and run MBAM this is what would have happened. All programs would have been gone and the malware would have won! Some malware does not even run in Safe Mode. Most of the threats now days installs a rootkit. Tell me..how do you remove a rootkit? If your are as good as you think you are then you would know the answer! If you were a professional then you would know that ASC is bad because it includes a Registry cleaner. A professional would never use that program. Oh an susieq07, Security Tool IS NOT A VIRUS!!! IT IS A ROGUE PROGRAM. Weren't you told that before? There is a really big difference between a Virus and a Rogue program! If you don't know the difference you are doing an injustice to the Seniors you think you are helping!!! See below for definitions of several different types of malware. http://in.answers.yahoo.com/question/index?qid=20110404055408AAZVTKy I'm sorry everybody, but I can not stand around and allow someone who thinks they know what malware is all about take advantage of the uneducated, especially when it involves the elderly. They are the most trusting people in the world. Someone has to protect/educate them to be aware of those who think they know what they say they do. Please accept my apologies. Here is a link that might be useful: Remove Security Tool