Advice on starting over. computer info gone.

13 years ago

I have Win7 Pro on a PC that is 4 years old

I had trouble with several areas. One was Outlook and after doing a restore back I lost everything in Outlook when I did that. My Outlook Data file path was not right and I made a corrected path for Outlook. I took off old one first for the data files and lost the pst.. I didn't understand how to do it is the bottom line. Don't ask me to put it in chronological order I can't. This caused more problems. All my own fault.

Lost my mail, pics and documents and all contacts info. The libraries are full of empty files. There was an ongoing problem in libraries as I had duplicates of every document under My documents or Documents. When a tech fixed my computer he made up new titles for the document part of the library. I had tried to combine them and then delete one duplicate which I understand was a shortcut if that makes sense. Can't conceive tonight what this will do to me. I am compartmentalizing to cope. Yes, I had a mobile back up device that did not show up on the drive when I plugged it in. It is corrupt maybe.

Moving forward I need to change my email address to
gmail. I will need a very good calendar to keep copious notes as well as mail, of course.

How do I move from my Comcast provider's email address
to gmail account only? Can I disregard Comcast all together but for the bill I pay? I have an account on gmail but use only the mail.

I have a hard drive with many important devices on it that I don't understand. Do they move to the gmail under a C: drive.

I would like to get rid of Outlook mail and erase the remains of docs that are useless and pics that are only logos from programs.

Is this possible to explain to me?

Too many questions? I have one more: is it possible to move again to a restore point farther back in time?

That's it. Ellie

Yes, one more thing. I have iPhone and iPad that are synced to Comcast as best as Comcast can do it. they are still in beta.I noticed on here that Outlook and Apple products are not discussed much on here.

This is as much damage as I can do in a life time.

Thanks.

This post was edited by ellie45 on Mon, Jun 3, 13 at 5:11

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Comments (6)

azinoh
13 years ago
No disrespect intended, but I get the impression that there is far too much going on here to try and solve it thru a computer help forum. I think you need a computer tutor. If there is no one available to sit with you and help, try asking at your local library. I don't see anything to be gained by using gmail instead of Outlook. If you're having difficulty using the computer, using a different email isn't going to change that.
PKponder TX Z7B
13 years ago
You may find your Outlook ost and pst under C: Users\your id\App Data\Local\Microsoft\Outlook. I am using Windows 7 Pro and that is where my data is.

To import these files, you will need to add (for Outlook 2010) the import\Export wizard to your customized ribbon. Search Outlook help and maybe print the instructions to add the wizard.
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User
Original Author
13 years ago
Thanks pk, I got from landzdown a path from Corrine when I restored. It is different and it works too -If you call losing all data files working. The ports and menus are good.
I have used Outlook for years and it is not easy to set up and keep. The new one might be better -easier. It is wonderfully powerful until a virus hits. It gives up data easily.

Too many techs have played with my libraries and I have accepted today I will have to rebuild.. The empty libraries of work and life. My Pictures is under My documents. Yep. They are scattered but they are empty folders. Thanks for the wizard hint. Maybe someone will have an idea how to set it up libraries again. I never liked them-didn't need them.
Thanks again... not too many users on here who use Outlook. Comcast doesn't like it and the port numbers change w/o notice as you may have experienced.

Ellie
emma
13 years ago
Ellie, I do not use the libraries, I find things in there that I didn't put in there. It is unnecessary junk I have to wade through I have more control when I put the documents folder on the desk top.

I took the libraries off the task bar and went to start to find my documents folder and clicked on "show on desktop".
PKponder TX Z7B
13 years ago
Have you searched for the *.pst files yet? You should find the empty ones that were recreated and the one that you've lost which will be a significantly larger size. When you do find it, you can either take note of where it is or simply copy it to the desktop so you can find it when you import it back in. It sounds like your data is scattered but not lost.

I use mine for work with an exchange server and it's probably easier to recover because my data is backed up on the server. I prefer gmail over my ISP mail,

Best of luck in your recovery.
User
Original Author
13 years ago
I have found some 7 or 8 files. Some are losers but if I copy the others to the desktop then that would be a good start. I didn't know to try that.

Thanks.

Advice on starting over. computer info gone.

Comments (6)

azinoh

PKponder TX Z7B

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emma

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Advice on starting over. computer info gone.

Comments (6)

azinoh

PKponder TX Z7B

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UserOriginal Author

emma

PKponder TX Z7B

UserOriginal Author

COMPANY

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CONNECT WITH US

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