Why can't I see some videos?

11 years ago

I want to watch the PBS video linked to below, but all I see is a black screen. I have no problem on youtube or other sites.

What could be the problem? Thanks.

Oh, I use Firefox with adblock on my Toshiba laptop.

Here is a link that might be useful: pbs program that won't play for me

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Comments (6)

PKponder TX Z7B
11 years ago
Do you have Flashplayer installed and updated? I'm currently using version 11.6.602.180 and I can see it with Firefox 19.0.2 with adblock plus enabled on that page.
owbist
11 years ago
You likely need Adobe Flash Player - or if you have it perhaps you have an older version. My current version is 11.6.602.180 and I see the program.

Edit:- pkponder beat me to it, sorry for a double post offering the same fix.

This post was edited by owbist on Sat, Apr 6, 13 at 16:55
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I tried the Crap Cleaner on my XP machine since I'm getting ready to give it to my mom anyway. :) It didn't work - as in, it didn't make me able to see the site. The problem I have with the Crap Cleaner theory is that I'm having the same issue on an XP and on my Vista. I have a brand new Vista laptop, so I tried accessing the site from that last night just in case my desktop is just "junked up." Wouldn't work on the laptop either. I have the latest version of Java. FWIW, I am able to ping the site, which tells me the site is not being blocked (like by my ISP). Correct? I did add the site to my Trusted Sites, too. Now instead of the Page error, I just get a blank white page like Randy.
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dedtired
Original Author
11 years ago
Right after I posted this I switched to IE and the video played just fine. Then I saw your responses so I downloaded Adobe Flashplayer. I still can't see the video when I watch it via Firefox. IDK. Any other ideas?
PKponder TX Z7B
11 years ago
Try Firefox in safe mode (all add ons disabled). That mode is listed under the Help menu.

I'm thinking that it's an add on. You've already cleared browsing history, right?
breenthumb
11 years ago
How about Foxit Reader, maybe? Tools, options, applications.

I have it and can see the video.
dedtired
Original Author
11 years ago
Thanks, I'll try your suggestions in the morning. At least I got to watch the show on IE.

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Why can't I see some videos?

Comments (6)

PKponder TX Z7B

owbist

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Why can't I see some videos?

Comments (6)

PKponder TX Z7B

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