Just my findings through research (and I've reached research overload and paralysis!)...J D Power rates the following as the top three brands customers are satisfied with: Sub-Zero, Samsung, LG. Whirlpool is above avg. KitchenAid is below avg. GE is at the bottom. LG has a 7 to 10 yr warranty on its "sealed system," which I THINK means the compressor. LG has a different kind of compressors than the other brands. There aren't that many places that service LG. I live in a big city, and there is only one authorized service center near me. There is another one in a suburb. Next, there is one in some small town miles from me. Whereas, I would bet there are a LOT of auth. service centers for Whirlpool and other brands. There are a lot of complaints out there about LG's service. My review of big box store customer reviews showed me a lot of highly rated LG fridges. Very few highly rated GEs. Some highly rated Whirlpool/Maytags. Samsung gets high customer reviews, but sadly for me. almost no Samsungs of reasonable cf will fit in my space. Samsungs are larger than most other fridges. LG fridges are generally a smidgeon shorter than other fridges, so there are more LGs that will fit in my space. More efficient use of space? For the same cf, I can get an LG that's a tad shorter, a tad less deep, and the same width as a Samsung or Whirlpool or whatever. There also seems to be this thing with a wide pantry drawer, which steals space from the veggie/fruit bins. I need the normal to deep veggie/fruit bins and would not use a pantry drawer. That lets out most french doors for me, and forces me to stick with single door units. It's very confusing. I'm wondering if I shouldn't just find one I like the looks of, fits in my space, and has the cf I need, and get it. I may or not get a lemon. There are complaints for every brand out there, and a "I'll never buy another [insert name of any brand here] again" review for every brand I've seen. BTW, post above is correct....GE and then LG have the highest repair record for bottom freezers WITH AN ICEMAKER, while Whirlpool and Kitchenaid and Maytag have the fewest. For bottom freezers w/o an icemaker, Kenmore and then LG have the fewest repairs, while GE and Amana have the most. (I guess that means it's the icemakers that are the problem with LG; since I wouldn't be using an icemaker, I wonder if that means LG would be reliable?) For side by sides, the brands with best reliability are Whirlpool, Maytag, Samsung. The least reliable is LG. It's very confusing.

Look at the Fisher Paykel brand as well. If you do not get water in the door, the RF201ADX5 is $2300. Regardless of the brand, think hard whether you really must have water/ice in the door: that is the first thing--and most often thing--to break. Plus, since the counter-depth fridge is space-constrained, you are using up quite a lot of valuable fridge space on the water dispenser. Also, have you looked at recessing your fridge cabinet space? Depending upon your construction, you may be able to carve out the back for another 3 or 4 or more inches of depth to put in a regular-depth fridge.

Just got our KA delivered, it is replacing our older single door KA. My main motivation for this model (to improve upon what we had) was the freezer compartment that has the thin middle shelf, and the ice bin on it owns rails. I also had issues with our top drawer dragging on items from our lower drawer which would shake the bin causing cubes to fall out of the bin. I hope this design works better, it seems to operating much better with it having it's own rails.

We had lg appliances in our last new build and I would never buy anything lg again strictly because of the customer service. Our stove wasn’t working right and it toke months before they ever made it right and that was with me calling daily. We had a stove in our brand new house that only half the burners worked it was ridiculous. I vowed to never buy lg after that.