Is this computer YOUR OWN PERSONAL COMPUTER owned by YOU, or does it belong to your employer? If it belongs to the employer or is connected to the employers network, then your company's IT department may have rules about what CAN and CANNOT be installed on their network and on computers owned by them or used on their network. If this is the case, your should talk to whoever in your building is responsible for computer services and find out if they can assist. It may be that the network doesn't recognize you as someone authorized to install new programs.

....can't paste in Yahoo with my mouse either. Same with gmail. I use the edit (up in the upper left). The drop-down paste then works for me. I just noticed the edit, drop-down paste is labeled control-V. duh.

Without spending a fair bit of time, even an advanced PC user is not usually able to distinguish between advisable and inadvisable updates. An intermediate or beginning level user may not even understand the issues addressed in a particular update, much less have knowledge to determine a thoughtful course of action. Program update release decisions are made by people with the knowledge and understanding to know when changes should be pushed out. I leave those decisions to them and never give it another thought. Mistakes are made, yes, that's what the restore function is for. I rarely need to use it. Yes, and others have said, to each his own decision. But in doing so, don't fool yourself into thinking that you know more about it than you do and that you're accomplishing anything. If you resist the update a dozen times and then tire of the message and give it the go-ahead, you've really accomplished nothing but to delay what might have been an important update.

thanks for the replys, I received a reply over at MS, but I think it would take a Chinese to understand the solution. If I copy over to excel,and get them in order how do I get them back on the word program to print the avery labels? Regards, PK in La.