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stu2900

Printing Problem with HP

19 years ago

I have an HP Photosmart 2575 All-In-One that is making me crazy. It keeps telling me I'm not using the right size paper. But, I am! I try to print 4"x6" photos with HP 4"x6" Premium Plus Photo Paper and it tells me I've got the wrong paper. Or, if it doesn't say it's the wrong paper, it says it's jammed. The book says, turn it off, and clear the jam from the back. I did that, and it still keeps giving me these messages. I'm about ready to throw this thing out the window. Any suggestions?

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