Internet options

15 years ago

When I open my control panel and click on Network and internet options there are two check marks there and nothing will open. Double clicking does nothing. How can I fix this? Also it seems internet explorer is gone.

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Comments (18)

zep516
15 years ago
Reboot the computer first. If that does not resolve it do a System Restore. Hopefully nothings missing there either.

System Restore:

Click > Start > All Programs > Accessories > System Tools > Click on System Restore and restore the computer to an earlier time.

Would you let us know what operating system this is? If it's Vista or windows 7 there is also a repair your computer option in the advanced boot options menu. If the above mentioned does not work that would be the next thing to try. Unfortunately XP does not have that option.
LeslieP
Original Author
15 years ago
I did reboot, no luck and yes I have xp, I have also done a system restore.
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zep516
15 years ago
Sounds like some registry corruption going on with items missing in control panel and Internet Explorer missing. Lets try and get Internet Explorer back.

Double click My Computer Icon on the desktop or in the start menu. When it opens double click local disk. When that opens look for program files folder double click it. When that opens look for Interner Explorer folder. Double click it. Inside the folder look for The Internet Explorer EXE icon, when found right click it and send it to the desktop or drag it to the desktop. Once there double click it and see if Internet explore opens.
zep516
15 years ago
Hi,

Have you made any progress with Internet Explorer?
LeslieP
Original Author
15 years ago
I found IE under program files. and did what you said. What's next?
zep516
15 years ago
What else is wrong? Is Internet Explorer working ok?
LeslieP
Original Author
15 years ago
I still have a double check mark on "internet options" and it will not open. I do have IE.
zep516
15 years ago
Do you have another working browser on that machine?

What version of Internet Explorer was on the machine? 6, 7 or 8.

It looks like you have a missing file for Internet Explorer. I'd like to reinstall Internet explorer.
LeslieP
Original Author
15 years ago
I re-installed IE 8. I use firefox
zep516
15 years ago
Ok if you reinstalled IE 8 is it working now? Can you see Internet Options in the control panel?
LeslieP
Original Author
15 years ago
I can see internet options but the two check marks are still there and I cannot open it.
zep516
15 years ago
Can you look in the Control Panel then click add / Remove. In the add/remove list look for Internet Explorer 8 if you see it uninstall it. Computer should revert back to IE 6 OR IE7 Depending on what was installed previously. Lets try it, and see how that goes. If you don't see IE 8 let us know.
ravencajun Zone 8b TX
15 years ago
what happens when you go to IE click tools and then options do you have any more access to your internet options going in that way?
zep516
15 years ago
I thought of that raven, I'm under the impression that IE is not opening at all.
LeslieP
Original Author
15 years ago
When I open IE the page is blank. When I tried to un-install I got a warning that several items I have installed will not work properly. Also the un-install hung up. When I am on the IE page I do not see "tools" anywhere. I can open Ebay, bing, and yahoo.
ravencajun Zone 8b TX
15 years ago
at the top of the IE browser is the menu bar which has tools in it if the menu bar is not showing try right clicking up top on what ever bar is showing and see if you have an option that lists toolbars and put a check in front of menu bar.

you might try this fixit and see if that helps
The menu bar and the toolbar are missing in Internet Explorer on Windows Vista or Windows XP or in Windows Explorer on Windows XP

Which version of IE are you now using?
LeslieP
Original Author
15 years ago
I tried the above link and it said it could not "fix" I have version 8
zep516
15 years ago
Try uninstalling IE8 using the Fixit on the link provided. Just click the Fixit this will or should uninstall IE8.

IE 8 Has been problematic on some XP machines.

Let us know how that goes.

Here is a link that might be useful: uninstall-ie8-on-windows-xp.

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Internet options

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