Rather than a chat room presentation perhaps this continuation should have been on the original thread. This allows members to read, learn and assist more rapidly. When the tread jumps to the top members know there is new information. I have taken the liberty of tagging the original thread for members convenience. DA Here is a link that might be useful: Original Thread

MSN what?

So far, the only two suggestions I haven't already done (twice!) is remove MSN from add remove and uninstalled old dialup software. Will give add/remove a try. Still using free MSN hotmail, though. Will that still work? If that doesn't work I'll need more info on how to uninstall old dialup software. Thanks, Sandy

Ok I downloaded the malwarebytes and ran a full scan; went to bed because it was taking so long. Got up today and saw it had completed the scan and it found 4 items. So I clicked to remove them and it said to restart the computer. Before I did, I copied what the notepad said. Then restarted the computer. Unfortunately, when I restarted the computer, I was unable to get an internet connection so I got worried that I deleted an important program and clicked restore on the malbyte menu. Then when that didnt work, I called for tech support and spent the last hour & a half on the phone with technical support both with Microsoft and ATT Tech Support. Nothing was working. To make a long story short, the end result - I disconnected the modum, turned off the computer completely.....let it sit for about 3 mins and then plugged the modum back in; waited for all the lights to come on steady and then I restarted the computer. Everything seems to be working now, I can access the internet (obviously, since I'm posting here) and I went back to the malwarebytes program and copied what the note pad said. Not sure if this is different from what it said after the initial scan, before I clicked on "restore deleted items". Here is what the notepad says now : Malwarebytes' Anti-Malware 1.39 Database version: 2516 Windows 5.1.2600 Service Pack 3 7/28/2009 7:27:19 AM mbam-log-2009-07-28 (07-27-19).txt Scan type: Full Scan (C:\:) Objects scanned: 265085 Time elapsed: 2 hour(s), 27 minute(s), 56 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 2 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\(1d4db7d2-6ec9-47a3-bd87-1e41684e07bb) (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\(0ed403e8-470a-4a8a-85a4-d7688cfe39a3) (Adware.Gamevance) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)