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polarprincess

Need help with why i can't print from laptop on wireless network

polarprincess
14 years ago

i installed my new printer to be on a shared network. it works fine with my wired computer. when it is turned on the wifi button is green. The printer is showing up on my laptop as a wireless device and says it is ready, and when i try to print something it shows it is printing, although nothing happens, and then after a little bit it will say it cannot connect with the wireless printer. I can't figure out where to go from here, i tried the troubleshooter and it came up with nothing. do i need to use the cd software that came with the printer and install it that way? I was of the understanding that once it was set up on the wired computer all i had to do was add it on my laptop as a wireless device. Any help would be great. thanks

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