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dwhaley521

Itunes and Mozilla Firefox problem

dwhaley521
13 years ago

I cannot download iTunes to my computer. After the download is complete, when I try to run the saved file, it gets jammed up and I get this error message: c:\Program files\Mozilla Firefox\defaults\pref\itms.js verify you have access to that directory. I tried to remove Firefox, but I cannot remove it. I checked my administrator settings and I am the administrator. I can't figure out how the Mozilla program files got locked, or why. Now I cannot access any of my iTunes library. I had to remove iTunes and try to reinstall. Now I am just stuck. Any suggections? Thanks in advance. I have a Gateway desktop with XP pro.

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