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louh_gw

Printer printing only pink color

louh_gw
12 years ago

Canon i860 No name computer running XP

I inadvertently got the wrong magenta ink cartridge and installed it without realizing the error. Thereafter all colors are printing varying shades from purple to pink. I replaced the erroneous cartridge but get the same color result. The black prints o.k.

I've run the nozzle cleaning and deep clean several times. The manual lists no other options. The customer service on Canon's web site had no further options other than perhaps a new print head.

If anyone has any ideas about what else to try, I'd appreciate them. The printer is 10+ years old so not worth putting repair dollars into it.

Any help appreciated!

Lou

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