Have you tried popping (as I call it) to your new IP address which would be different from your Verizon IP address, now that you are using Cablevision? Now, I haven't done this in years, as I don't POP email anymore, but Outlook and your ISP should have very specific instructions on how to do this. If you are receiving your e-mail via an e-mail account with Cablevision, their FAQs should have the answer or just do a search for POP3 e-mail on their homepage. If you use IE, you should be able to go under tools and open port 10061 if your security software or modem have disabled it. If you are using a router, you can turn off Windows firewall, which will solve a ton of problems. Check your IE settings. IE thinks most people are too stupid to use the internet and has ludicrous default settings that stop everything from getting in but viruses. Also, it is imperative your modem and router are speaking the same language. On the surface, it would seem so as you can get online. However, you may have to let your router "phone home" and tell it to receive POP3 from the manufacturers diagnostic page. Your modem should be fairly open to the internet, it's the router that acts as a gatekeeper. A few more of the myriad of reasons I use gmail and Firefox. Trade you a couple orchids for a phone call to help you out. L

You've cleaned out your internet files, your temporary files, cleared history, and cookies and then changed your addy? Then reboot and when you come back you will have to log in. Sue

Kath, glad you got your email back. About Firefox 10.0.2. Is that what you had, or did you update it along with Thunderbird? Wondering what caused your problem. I don't know whether to get the update or not. I'm sure Alex will do well on the test. OJ, I had that same problem with Gmail. I use Yahoo now. There is a definite Love-Hate relationship with our computers. Sue

You're very welcome, Urlee. I know the frustration of trying to get a new system to do exactly what you want it to do. The February updates were OK. It was the January updates that wreaked havoc with our systems. But that being said...most of the troublesome updates were either removed by MS or corrected. That still doesn't remove the possibility of problems but at this point...I doubt it. MS did away with Gadgets some time ago. I think over three/four years ago. After offering them...they decided they only gave another point of entry for beasties...so they discontinued them. I'm surprised you found the weather gadget. Is it one that you transferred from you old system? Better you should go into your local TV weather site and download a link to their site for your weather. Or link to the National Weather Service...as I do. They're much better than the gadget ever was as far as predictability and reliability are concerned. Enter you zip code in the appropriate box and you'll find daily/weekly forecasts for your area as well as all other weather info. http://forecast.weather.gov I don't use Win Live at all...for anything. I'm a MS Office "girl" and purchased Office 2010 after 2003 reached the point that it wasn't being supported. I use Outlook for my mail program and recommend it whenever I'm asked. I believe that MS offers a free version of Outlook that you might want to take a look at. I don't know all the particulars about it but I'm sure you can find it if you check the MS download site. Beyond that...I don't think your problems are with Acer. I think they're with MS Win7...and once you get over a few bumps in the road setting up your system just the way you want it...you'll be fine. It's just the initial shock of having to get used to new "things". That's why I always hang onto whatever version of Win I'm working with until the very last breath of air remains in the program. :-) I went kicking and screaming from XP 2 directly to Win 7 a few years ago...hating every minute of the acclimation period. But now I think it's the best program MS has offered since XP 2 and I'll probably put up an equal fuss when I have to go to Win 10. :-) Anne