I have just loaded Outlook on a new notebook, Outlook 2002. I've used this version of Outlook since 2002, but alas that notebook did a big crash. The good news, I had all but the last two days of message folders on a back up drive, in a folder called "Exchange". Now, on my old XP home there was a folder called "OutlookFolders" which had "Exchange" and other details in it. So, all I need to do is copy the back-up data into the new computer's "OutlookFolders", but I can't find them, nor can the XP search. I do have folders maked to shoe hidden. Any help would be appreciated.

urlee, I know what you mean about dialup. I just got high speed in February. I did find the answer to my problem with OE. Just on the off chance something might show up I checked my e-mail settings at my server for my e-mail. When I clicked the button to make changes it showed I had nine letters (shown as dots) in my password, but I knew it should have only 8. I deleted what was there and re-entered my password and saved it. I then went to OE and low and behold it worked. I have no explanation how the password could have gotten changed since it has worked since Feb. when I got high speed and they helped me set up OE as my e-mail. I don't know what my friend did to give me a little more speed, but I don't think he would have been in my server website. Go figure? I am just glad I found it, and it is working. Jane PS: No one is touching my settings or whatever again.

Thanks, I think I can now recall that when Thunderbird logs onto an email server and doesn't have the password, a dialog box comes up asking for the password. Once given, then, it seems Thunderbird remembers. mona, thanks too, but I'm not trying to change my password on the server, just trying to help someone else get a password into their copy of Thunderbird. In trying to help I found on probing through my Thunderbird that is has both my log on and password, but I couldn't find anyway to load the password. Seems day... has a method.

Outlook Express is a free email program produced by Microsoft. Sounds like your original program might be corrupted, so you could try downloading a clean version (it's free). Hopefully the new version will copy across all the messages and addresses from your old version (fingers crossed), but it's a good idea to print out anything you might miss if it were lost. Then you can download the version of Outlook Express that suits your operating system (Windows or Mac). Many sites offer Outlook Express for downloading, incuding MS itself (www.microsoft.com). I used to use Tucows (URL shown below). Here is a link that might be useful: Tucows