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Home Wi Fi Network Question

15 years ago

Back in August, I got a Netbook that had wi fi connection, so I bought a new router. A NetGear 54 mbps Wireless Router model WGR614 v7.

I set it up and had this complicated password and lost where I had written it down. At Christmas, I got a BluRay with wi fi, and I got my hubby a 32g IPod. I had to reinstall the router and give it a new password, so we could use are new devices.

We have 2 desktops, but those are "wired". Ever since Christmas, about once a week, we lose the wi fi connection. The only way I seem to be able to get it working again is to sign into the "router login". I don't really do anything, just look around at the router status etc...and then it seems to work again. Prior to December, we never had any problems with the netbook and losing the wi fi.

I don't understand how these things work, and don't understand why we keep losing the wi fi. The desktops are fine.

Thanks...and if I need to provide more info...I'll try

Kathy

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Comments (5)

ravencajun Zone 8b TX
15 years ago
this is why I suggest always taping the passkey to the router and the wifi to the bottom of the router.

You might try resetting the router to default and go through the configuration again, have you tried first unplugging the router from the power and let it set a few minutes then plugging it back in? that is always the first thing to try.
I would shut down the pc, unplug the modem and router, wait a while, plug in modem let it get fully established, plug in router let it get fully established, then boot pc an see if it seems to hold better.
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exgm
15 years ago
It is also a good idea to back up the router's configuration file before making any changes. Then it can be easily returned to the start point.
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I also got a netbook for use when traveling, my choice was to get the ATT air card for mine that way no matter where I am I can use the air card to connect. It is secure and I am the only one using it. When at home I can either plug directly into my router with an ethernet cable or use my air card until I move to a wireless router in the future. I had my cell phones with ATT anyway so I went with them but there are other companies that have air cards such as Verizon and Sprint, I did comparisons and the ATT and Verizon seemed the best and both are about the same price, there is a cost for the card but they had a rebate that paid fully for the card, I have a monthly fee for the card just like if it was a cell phone and in fact it does assign it a cell phone number. so anywhere you would have cell phone coverage you would be able to use it. I have not been anywhere yet that I did not get a signal. For the price they want to charge you for that one week you could pay for your air card for a month.
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Just a thought: I was having trouble using my VUDU Account on my Smart TV in my Bedroom. My wife uses Netflix all the time in there and the one time I try to watch a movie from my VUDU account it would run for 30 seconds and then the screen would go Green (also pixelated). After many hours of trying to figure out what the problem was, I figured out that the Software had been up dated to Accommodate HDX and the TV was only able to play the movies in HD or SD. I wondering if Netflix has a feature where you could adjust the picture resolution like in VUDU. You could then try it at a lower setting. I do have Netflix but have never had any problems. But it may be worth a looking into.
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tn_veggie_gardner
15 years ago
Reset the router to default, then re-enable security on it. Also, do not use channels 1 or 11. It sounds like you may be getting some type of interference.
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mikie_gw
15 years ago
You need to look at what channels your neighborhood runs on and use a different one so they don't interfere. Channels 1 - 6 - 11 are best choice.

Also if you change the default name of the wireless network to something other than 'Netgear' you'll be less apt to have a neighbor connect to yours and sit there trying to connect with the wrong security causing you to have problems. Plus you will know too,, its yours and not your neighbors and you're less apt to be messing them up.

Here is a link that might be useful: inSSIDer wifi Scanner
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exgm
15 years ago
Also change the administrator password, the factory defaults are readily available online.
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