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sally123_gw

Miele replacement parts

sally123
12 years ago

Three years ago we remodeled our kitchen and bought the very expensve Miele Optima. It has worked beautifully and I love the cutlery tray. A month ago it stopped working, and 'F12' appeared on the display. We had a warranty so I called and they sent out a repairman. He had to order a part to repair the dishwasher and the repairman told me it would take 3 to 4 weeks! I'm not unhapy that the dishwasher needed to be repaired--anything can break--but 3 to 4 weeks for a part is ridiculous. It has now been more than a month and the part is not yet in.

If I had it to do over again I would buy a more American-friendly brand. If you sell the appliances here I think you should stock the parts here, too. It's a great dishwasher, but I'm sure others are as well.

Just a warning.

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