I updated firefox yesterday without that problem but just tried chrome and the firewall said it was a changed program. I can't remember for sure if I used chrome yesterday before the update.

The mozilla firefox support page gives only three reasons that a firefox update fails. Check them out at the link below. HTH. Terry Here is a link that might be useful: Software Update Failed

Carolyn, According to the link below, some firewalls are blocking Firefox after it's upgraded and need to be reconfigured. HTH. Terry Here is a link that might be useful: Cannot connect after upgrading Firefox

Hi Sherry, and Sue. Sherry, I was hoping Mr Fixit was really going to fix it. I've never used Avast, always AVG and now AVG8. I did a search at CH for info on Avast/AVG. Give up Scrabble for a while and scan through all the comments there! What does this mean:yahoo is the worst still, some sites are a little quicker. I don't use yahoo for anything except my email addy here. http://ths.gardenweb.com/search/nph-ind.cgi?term=Avast&forum=comphelp&forum_name=Computer+Help i Sherry, and (TO) Sue. Sherry, I was hoping Mr Fixit was really going to fix it. I've never used Avast, always AVG and now AVG8, which I will keep until the last minute. Who knows? They may extend it. You could go back to AVG (and shut down Avast) and see if that helps. I did a search at CH for info on Avast/AVG. Give up Scrabble for a while and scan through all the comments there! What does this mean:yahoo is the worst still, some sites are a little quicker. Do you mean the Yahoo home page? If so use a different one. I don't use yahoo for anything except my email addy here. Have you looked at Thunderbird for email. I guess I like to stay away from any MS stuff. BTW, have you made FF your default browser? If not you might want to do that. Right now I have a problem with IE. Waiting on some help over at CH. Sorry I'm so late getting here. I found the IE problem this AM, posted it at CH then had to go out for most of the rest of the day. TO Sue is good at helping, so maybe between us we can get this straightened out. Right, Sue? Sue Here is a link that might be useful: Avast