eandhl, I have Charter for a ISP. I don't like their email either. Neither the old or the new version. It is slow and too hard to see. As far as I can tell you can't adjust font size yet. I've been messing with this for the past couple of weeks and this is what I found out. I can't remember exactly how I accomplished this, but look around and see if you can stumble onto the answers. Or post back if you don't find it and I will try to again. The default seems to be to not keep sent messages in the sent folder. You can change that by clicking on the Preferences tab near the top on the blue line. then place a check mark in the box that says Save Outgoing Messages. Works for me, anyway. I don't know why you are getting an error message. when your messages disappeared from charter email, did they show up in live mail? That is the way it is set up by charter. Please excuse my lack of the correct terminology. Your email will show in charter email as long as live mail is not open, (or Outlook express, etc) When I open OE, all the emails sweep out of charter and into OE. A problem if you are traveling, and someone else is at home. The traveler can't see the emails if the person at home opens the receiving account i.e. OE. That's why live mail or gmail is nice. you can access anywhere. On my win7 laptop, I use a Gmail account, with the Charter set to forward into it. I don't remember exactly how I did that, but it must have been easy. Maybe Zep's link would show how to do it. Hope this makes a little bit of sense. Post back with any questions. Janette

Sorry about the second post. I saw that the site was working again and jumped the gun.

You do not show an anti virus program? Surely you have one? Malwarebytes and Superantispyware only run when you set them to do so. Spywareblaster is a TSR (terminate and stay resident) program. Computer security is a personal choice, personally on my Windows 7 computer I only have Microsoft Security Essentials and on my Windows 8 just Windows Defender and I am comfortable. Both use the Windows firewall. That is NOT to suggest others should follow suit, it is just my choices while others will no doubt have varying opinions on good, better, best.

DA, If I'm right in knowing which tension causing member (TCM) you're referring to, I think he is motivated to help and not to cause tension. For some, any difference of opinion causes tension, whether that's intended or not. But paradoxically as your later comment concerning hypersensitivity and PC-ness shows, some differences of opinion can be difficult to wrap in a pillow and so it is. I think TCM tries to be polite. TCM has observed a lot of well-intentioned advice and recommendations in this forum that seem more akin to folk remedies than well accepted, mainstream advice. TCM seems to speak up in such cases, and in doing so perhaps (undeliberately) rattled a few cages of those who had become folk medicine dispensers and followers without knowing it. I think there are some who think some of the PC folk medicine that has been entrenched here is real medicine and some don't know the difference.