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kim0201

Using OE; must my email acct be the one thru my current ISP

19 years ago

I'm hopeful someone might be able to assist me so I can get my mother's computer set up correctly. She has an ISP in her home state and uses the email address hername @homestate.com. She spends part of the year in a second state and would like to use the homestate.com email on Outlook Express regardless of where she's located. She has two computer; one at each location, but unfortunately she has a different ISP in each state.

Is it possible to use her homestate.com email address in both of these locations? I've entered all of her email info on OE w/ regard to her home state & I get all the way thru to finish. It looks great & then when I click on "send/receive msgs", the name/password box pops up & even after ensuring everything is correct, clicking OK, the box just keeps popping up.

Am I asking it to do something which just cannot be done? I certainly appreciate any/all suggestions. I want to make it as EZ as possible for mom to access her emails. Thank you!!

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