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grandms

A question about spam

15 years ago

My granddaughter had a Hotmail account that she supposes was hijacked. She immediately closed that account and now uses gmail for her mail. However, it seems that anyone who was in her address book when she had that account is now receiving spam that shows it coming from her Hotmail account. This includes me. She has notified everyone in her address book, so they know to just delete it. But how can this continue to happen when she closed that account several months ago?

I suggested that she run Malwarebytes just to make sure she isn't infected somehow. But she has done numerous scans with several different antimalware programs and all show her computer to be clean. She also has attempted to contact Hotmail about this but has heard nothing in response.

How can spam still be coming from an account that is closed?

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