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Iomega External CD Burner

18 years ago

I ordered an external cd burner from the Iomega website for my older Gateway running Windows 98se. This drive was supposed to work without a problem. I have been to the website, downloaded drivers, checked connections, installed and uninstalled numerous times and still this drive does not show up in My Computer. It is powered up and the connection shows in My Computer properties. but when I check on the connection, I get the message that either the drive is not there, does not work, or does not have drivers installed. The drivers were on the installation cd, and I am told that was the best driver. I'm stumped. I have sent a message to Iomega, but have heard nothing back. Has anyone else had a problem with this type of drive? Any ideas?? TIA! Ida

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