I think anything other than what you're used to is going to feel "not right" at first. I have a Toto Ultramax but the seat that came with it is in the attic, replaced by a Toto Washlet seat. It was "different" at first but now the other toilet seat in the house (26 years old) feels "not right". I plan on replacing DH's toilet this summer with another Toto but you'd think he was married to his old commode! (lol) He's not letting go easily :o Monica

Clorox will not harm sanigloss. Any disposable brush that won't scratch the finish will be fine. I usually use Clorox and leave it there for at least 10 minutes in all the toilets, put on rubber gloves and use either wads of paper towels or inexpensive sponges. They allow you to get under the rim and everywhere else and the gloves prevent you from getting wet. If you have horrible water that leaves bad stains and Clorox won't work, use CLR. But if you are just cleaning to disinfect pour in a little clorox and swish it with a disposable brush. Greg

I just looked at the model CST454CEFG (Drake 2-piece 1.28 gal w/SanaGloss) on the Toto web site. It shows the height of the tank as 30" and the top of the seat (not counting the seat lid) as 17 1/4". -- Eric

enduring: "I have watched the Inax system work on their product video. I see that there is a separate wand for the feminine wash. Does the feminine wand get splashed with the used wash water?" The same considerations apply as with the posterior washing -- only more so. The feminine wand directs the stream at a shallower angle for a greater horizontal distance, so one might conceptualize that the amount of splashback (if any) would be less. Incidentally, a major difference between the Toto and the Inax engineering approaches to the posterior cleansing is that the dedicated posterior wand of the Inax directs the stream upward at a 70 degree angle from horizontal, just 20 degrees from vertical, whereas the dual function single wand of the Toto directs the stream upward at a 43 degree angle from horizontal, which is actually two degrees "more horizontal than vertical." The Inax angle makes for more efficient and thorough posterior cleansing than the Toto, but, theoretically, it also increases the possibility of backsplash contamination. I say, "theoretically," because we have never seen any evidence of it in actual use. "But it worries me about the cross contamination, not only from back to front (female), but person to person." In two-wand advanced toilet seats, only one wand at a time extends, so you need not be concerned about front to back cross contamination. We have used the facilities at Tokyo Narita Airport, Tokyo Haneda Airport, Kagoshima Airport, Nagasaki Airport, and Sapporo Chitose Airport, all of which are equipped with toilets fitted with advanced toilet seats (mostly, Inax). We also have stayed in public accommodations in Japan where the en suite facilities in the guest rooms included advanced toilet seats. It is very hard to imagine that such facilities would be installed in the first place and, once installed, would continue in use for years, if there were any field evidence of person to person cross contamination. "Over and over I hear that people love these units and state they don't know how they lived without them :)" Once you have used an advanced toilet seat for any length of time (say, more than a week or so), there really is no going back. This past summer, we spent four days at a resort here in the United States that had only (brand new) old-fashioned toilet seats, and we felt vaguely dirty during the time we stayed there; we also found ourselves conscious (to a degree that we never had been conscious before) that the other people swimming in the swimming pool with us had not been using advanced toilet seats in their own personal hygiene: that is an ironic unintended consequence of long-time use of an advanced toilet seat.