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reply from my negative review from the DL farm

14 years ago

They got the negative review I posted on GardenWatchdog and sent me an email through the site.

The person claims to be the son and manager of the daylily garden and was not there the day I visited nor when I called.

He wants to refund me for the one fan $10 and if I could remove the negative review that would be great.

No can do.

I replied that my experience was so horrible and that his father should have referred me to him, the manager, instead of make a bad situation much worse for me. I will not sell my soul for money.

(I don't even know why they are on that site since the site says it's for mail order companies and this DL farm doesn't do mail orders.)

I told him that I'm sure his regular customers that leave happy would be happy to add a positive review for him, but I cannot do that.

I also gave him a suggestion to invest in real markers so visitors know what they are looking at and how much it costs then they wouldn't have to bother his dad by asking any annoying questions like, "what is this one and how much is it?" *rolling my eyes* (and I only did that 5 times!)

Anyway, I was just forgetting about the whole thing when I got his email. Ugh.

I told him I'm sorry but it is what it is.

I kind of feel bad that his dad is messing up his reputation, but that's not my problem. I wanted to write so many more things about decency and respect and general business practices, but it's not my job to preach. He can run his business how he pleases. I certainly didn't please me!

Natanya

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Comments (10)

uroboros5
14 years ago
You did the right thing, and the public at large is grateful!
organic_kitten
14 years ago
You write a fair review, it's a fair review. Those reviews are what alert the unsuspecting to stay away from such as that one, and to patronize the good ones.
kay
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nanny56
14 years ago
All you did was rate your experience. Nothing wrong with that.What I find amazing is that there is now a glowing positive review of them by someone that just signed up on DG today(not a paid subscriber). A bit suspicious to me......
njmomma
Original Author
14 years ago
I figured he would add a good review to counter balance my bad one. I don't care at all. As I said, i don't even know why they are on the site since they don't mail order. Whatever!
hosenemesis
14 years ago
What, he couldn't buy you off for ten bucks?
Too funny.
Renee
northerndaylily
14 years ago
Natanya you should get a part on 'ALL MY KIDS'.

Pretty simple... if you didnt like the place.. leave. Move on.. wayyy to much melodrama.
uroboros5
14 years ago
I find the Garden Watchdog immensely useful, and I appreciate when people take the time to post their comments, good or bad.

Just recently, I wanted to order some daylilies from Norris, and I checked the Garden Watchdog. Seeing all the rave reviews made me feel very safe and confident with the future transaction.

The bad reviews, depending on what they are, may not stop me from buying from a certain grower, even if several people complain of, say, small fans, as long as his/her prices are cheaper.
blue23rose
14 years ago
I think that you did the right thing Natanya, by not accepting the $10. This is about so much more than money. It's about being treated with respect as a customer and you obviously weren't.

Vickie
mizellie
14 years ago
Natanya, you go girl!!!!!! You did the right thing...Ellie
suel41452
14 years ago
It's a shame the father was such a "grumpy old man", but older men often get that way due to tiredness, illness, or whatever.
If I were the son, I would have apologized profusely and offered a full refund for the damaged daylily. It's not worth it to make an enemy out of a customer to quibble over details. You got one fan, yes. But you certainly didn't get what you paid for, desired & thought you were getting!! Also, the son needs to be certain someone pleasant is available to show customers around and answer questions.

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