Dave's Garden Watchdog doesn't rate these guys very well. Here's the link http://davesgarden.com/products/gwd/c/1474/ Personally I've never heard of them, I've been using the Garden Watchdog more and more as I order more on-line, it has been pretty accurate, but not fool proof. good luck

i ordered my plants in feb they said it would be here the 15 of may but did not come so i called them they they said it be the 27 of may still not come so called them again they said was on back order i told them i order them in feb they said put on rush order some i would look every day they finely sented them throught fedex but fedex had them for 4 day without water i open the box and almost all was dead 48 plant i will never ever buy another thing from them will go back to buying other places

We opted against ording from them and instead ordered from restoration hardware where we got a better deal with the recession sales. I did not find the sales associates to be very helpful in spite of the fact that we were the only ones there. Since it was raining when we visited the store, I went in alone and left my husband with the kids in the car - my husband called me that our newborn was crying and I mentioned to him that maybe the store had a bathroom I could use to feed him, and the salesperson rudely interruppted that I could not use their bathroom to nurse him since it was the only one in the store. I was the only person in the store! Needless to say, we didn't order from them!

I was hoping to find a sofa quickly for my daughter, who moved into her first apartment couchless. Before ordering the Ava, I called Grandin Road to ask about availability and was told that the blue sofa was in stock and would be the quickest to ship. Once I placed the order, I was given a delivery window of December 6-13. Each time I checked the order status the estimated delivery date was postponed. I called customer service to ask about the order status and, each time, was told the sofa would ship out that day. However, the order status continued to show as "in process" with a new delayed delivery date. I then found a sofa locally that was in stock and available to deliver the same day, so I used the Grandin road chat feature to cancel the order. The chat agent said they would email the warehouse about the cancellation. The next day, the order status still showed as "in process" with a new delayed delivery date. I then called Grandin road to cancel the order again with the same results. After canceling by phone the second time, I received a text message saying my order had shipped. I emailed Grandin road to let them know I had canceled the order, and the next day they charged my credit card for the sofa I had canceled four times. When I asked for a refund, I was told they would request one, but it could take a few weeks. Thankfully my credit card company was willing to reverse the charge, as I don't have confidence that grandin road would have handled the refund any better than they handled the order or cancelation. I am also relieved not to own a product from them. I recommend something other than Grandin road.