And now the repairs are $11,000! It’s a 2024!

Do you or the insurance company, or the body shop have a problem with used parts? There are no less than 400 Pacifica's sitting in auto salvage yards across the country with the harness you need.

Car-parts.com is the go to for recycled auto parts and nearly every yard in the country uses it to list the parts for cars they have in stock for sale. A wiring harness isn't one they will usually list because of low demand and are usually scrapped with the car at some point, but they are for sale. Your body shop can EASILY find the model you have in a local yard and give them a call to get the wiring harness.

I know my way around wrecking yards and how to get any part from any place in the country and do it often. I also have two pull your own parts yards near me where miscellaneous electrical parts are $10, including a wire harness.

"This is why our President wants us to be more manufacturing independent."

Okay sure. The Georgia Hyundai plant construction has been delayed until 2026 because the 475 Korean workers were sent home. The Hyundai CEO, Jose Munoz, said “For the construction phase of the plants, you need to get specialized people. There are a lot of skills and equipment that you cannot find in the United States."

Edited to add - arcy, why do you have to add political comments on most everything you post? You know you're in the minority here and few agree with you. There wasn't anything political here until your comment. Plus you never return to defend what you've written. Do you enjoy stirring up innocuous posts with your political comments?

There's nothing wrong with being in the minority here or anywhere else.

The thing is, TRUTH and FACTS disagree with her.

^^I never said there is anything wrong with being in the minority here - or anywhere else. It's an observation. Don't attribute something to me that I didn't say.

What I was trying to say was - so what if she is "in the minority here"? Agreeing with a majority view isn't a pre-req to posting an opinion. I agree that she seems to get off finding any and all opportunities to be provocative and then running away. I think there are plenty others here of other perspectives who do that too.

You included. You always run and hide in another thread.

Again, my saying she is in the minority here was merely an observation. You're right, so what if she is. Just let it go. No need to keep derailing this thread by trying to explain what I already know. I was merely making an observation 🙄

Point is it's her right to speech, whether right or wrong to say what she pleases.

^^ good grief, no one said she can't. You and Elmer are having reading comprehension issues. Again, I was making an observation. Everyone can do the same.

Sorry about your car. I am glad you are ok and not injured. I'd blow a fuse in my brain if someone took that long to discover I needed other parts, that would take months to obtain, and cost $3k more. Have you used this place before? Are you sure they are not taking advantage of you because they know that you'd have to pay to have it towed elsewhere to get another opinion?

kevin, I'll break my normal practice to respond to your comment.

I don't run and hide. I ignore your comments. If that's become apparent to you, then great!

kathyg -- Is your insurance paying to have this vehicle repaired?

I understand not totaling a car. Even if the repaired vehicle will not have much value, it'smuch cheaper than buying a replacement.

I agree with kevin that the shop is not treating you right, but how to pressure them?

Thinking the same as sephia - could be they're having difficulty obtaining the needed parts.

FWIW, putting huge tariffs on necessary items that are not manufactured in the USA is stupid, to quote Sen. Chuck Grassley.

I'm wondering how a tariff on a car part has anything do with availability, It may cost more but not a reason for non availability and an irrational argument. The responsible parties are Chrysler dealerships and Chrysler warehouses not stocking a part with little to no demand. Any body shop who values their reputation would source the part from a salvage yard.

" Any body shop who values their reputation would source the part from a salvage yard. "

I'm not sure what experiences you have but in my experience, the exact opposite is true. Reputable body shops, and especially those who do insurance claim work (which I suspect is the majority of work for body shops) don't directly pay for parts but rather pass the costs along to the customer (or ultimate payer, the insurance company).

Such work is usually subject to a guarantee for some period of time, and sometimes it's a lifetime guarantee. Under such circumstances, it would be foolish to use used parts for such work because the cost saved for buying substandard parts doesn't benefit the shop any, and the potential risk of a failure that would have to be fixed does cost the shop its own money.

So, they don't use used parts. Some insurance companies push shops to use aftermarket rather than OEM parts and so long as it's the insurance company on the hook for a "lifetime guarantee", they'll do so.

I hope your insurance is paying for a rental car for you.

Not long ago I hit a deer, too. It did no damage but break the headlight cover on my xenon headlight. Unbelievedly, they couId’t just replace the cover and had to replace the whole headlight unit which was $$$. I was pleased to learn that comprehensive covered it instead of collision, so my hefty deductible didn’t come into play. But my repair shop ordered original equipment to repair it and the insurance informed us after the work was complete that if a car is more than 3 years old, they only pay for after market parts. So I ended up paying an extra $1000+ anyway. grrr.

I just want to know how the deer made out..

For the record, people/countries/businesses purchasing imported goods pay for the tariffs, not the ones exporting them...

You know you're in the minority here

Do you hear yourself? Report back for some more DEI training, please.

Okay, I get you don't like the word "minority."

How's this? Arcy's comments are typically only shared by a few people here. Most people tend to not agree with her.

That is what my comment meant. Can't believe I needed dumb it down for you 🙄

olychick, something sounds wrong. Or maybe it's different with your insurance or in your state.

In my state, insurance companies can "recommend" shops to use (ones that I presume they've negotiated discounts with) but customers are free to use any shop.

Just last month, my wife's car had some damage that needed to be repaired. We've previously used a primo body shop know for doing good work. It's not in the insurance co's "network" but using them has never been an issue before.

The procedure is to take the car to the body shop, they work up an estimate, and send it to the insurance company. On past occasions as with the most recent one, there was some back and forth communications, a revised estimate or two, but the outcome was the the repairs were authorized and the price agreed. THEN the work was done. The little bit of damage added up to a big over $4K, our share of which was the $100 deductible.

To have a surprise after the work was done suggests a different sequence or process was involved for you or some misunderstandings were involved.

Yes i have Progressive.

yes it is not an after market ppart. It is a Chrysler part,but most parts are after market. I got the Pacifica in September of 2024.

We have used this shop for many years, luckily I was able to get a loaner!

Its the dealerships body shop.

And the deer didnt make it. But it will be butchered and given away in our county to the food banks.

My mother and sister were recently on the return leg of a 2h 40m round-trip and hit one of a couple buzzards that flew away the "wrong" direction from enjoying a roadkill snack. Sister was driving, mom's 2011 Enclave (with 74,000 miles on it). The lens on the driver's side headlamp module was broken. Replacing only the lens is not advised due to reasons, the entire module is replaced. State Farm immediately, without mom first getting an estimate, quoted their estimate/claim payment less the $50 deductible. It references a part source by name but Repair Facility as being "Customer Choice." The auto repair shop that mom uses in her town didn't feel he could handle the job so referred her to a body/paint shop in the next town. They agreed to do the job for the claim payment ... so mom effectively didn't pay the deductible.