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jrb451

iPhone 13 Hot Spot Not Working

5 months ago

I noticed it was not working when I tried to connect to it a week ago with my iPad. Looked online and tried all the ”fixes” - phone off/on, hotspot off/on, bluetooth off/on, Forget Networks, latest software on both devices 17.5.1, Noticed the same issue on our other iPhone 13 and iPad.


Went by 2 AT&T stores to see if they could help. They said they’d sell me a new plan but couldn’t guarantee it would fix things. 🙄 Called AT&T and was told hot spot was in my plan and I had plenty of data.


Spent two hours with Apple tech today troubleshooting. I made it to a level 4 ”engineer” without a solution. They took data remotely off my phone and iPad, had me send them a video and made an appointment to call me back in a week to let me know what they find out.


Anyone else stumped Apple with a tech issue before?

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