Any experience with Frigidaire Professional line?

last year

We’re remodeling our kitchen and need to replace our GE appliances (won’t buy GE again, too many issues) I’m having such a hard time deciding what appliances to get. I don’t care if they’re the same brand, or even match. But I just went into our local alliance store and really liked the look of the new Frigidaire Professional set. I’ve never had Frigidaire, but the man at the store says it’s a reliable brand. Any real life experience? Just want it to last and WORK. I don’t need anything fancy (no Wi-Fi)

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kevinande

last year

We have a Professional 36" induction cook top. It has been a workhorse (FPIC3677RF). My only disappointment from the unit is the stainless steel bezel is very easy to scratch and looks terrible compared to the rest of the cooktop. We have had it since 2017 and have never had a single issue with it. We also have a Fridge FPBS2778UF4. I bought this model because it has two icemakers. One in the fridge which I was not to keen on. The other in the freezer where it belongs. I have no complaints with it. It has been running for years and have not had a single issue. Even the icemaker in the fridge has been trouble free which has been a real astonishment to me. Now please keep in mind that I do pull it out once a year to clean the coils. This helps keep the units compressor from having to overwork itself and literally translates into longevity for the core of any unit. Many say they are builder quality units and that's fine. I paid a little over 5K for both appliances and am quite happy with them. Hopefully we will get a few more trouble free years out of them before they need to be replaced. Our oven is a Frigidare Gallery series. I have not replaced it simply because it is still functioning quite well and we feel no need to replace it at the moment. From my experience I say go for it. If this was a question about Samsung appliances I would tell you to run away as fast as you can.

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Comments (8)

Mrs Moon
Original Author
last year
I definitely won’t do Samsung.
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wdccruise
last year
Which Frigidaire appliance (range, refrigerator, dishwasher, cooktop...)?

Rule: no manufacturer makes the best appliances of all types so choose the best appliance of each type regardless of brand. If they're stainless steel, they'll look fine together.
Mrs Moon
Original Author
last year
These are the ones we’re looking at
wdccruise
last year
last modified: last year
The Frigidaire Professional PRMC2285AF ($3500) appears nearly identical to the Frigidaire GRMC2273BF ($2400) and Frigidaire GRMC2273CF ($2400) except for appearance. CR tested the latter two. Their biggest deficiency is their reliability predicted reliability (2 out of 5).

The Frigidaire Professional FPID2498SF ($920) appears identical to the Frigidaire FGID2479SF ($650) except for appearance but no Frigidaire dishwasher achieved a recommended rating from CR.

I'd go for an induction range over a radiant one such as that.
Mrs Moon
Original Author
last year
When seeing them in person they were definitely different. The pro series has more custom storage/organization. What brand would you recommend for dishwasher?
wdccruise
last year
"When seeing them in person they were definitely different."

Frigidaire PRMC2285AF

Frigidaire GRMC2273CF

See if you can find one of the Bosch 100-series or Bosch 300-series dishwashers. 100-series is easier to find. Shop around (Home Depot, Best Buy, Lowes, Appliances Connection) and grab one when it's available.
sile411
11 months ago
Mrs. Moon -- I happened upon your thread at a time when I am having a NIGHTMARE experience with Frigidaire. Based on this experience, which has been quite protracted and has not been resolved, I cannot recommend ANYTHING from Frigidaire/Electrolux at present.

To answer your original question, though, I own the Professional Series All-Refrigerator and All-Freezer in one of my homes (FPRU19F8WF). I love them and have had no issues. So much so, that I ordered another set for a different home. When the refrigerator was unpackaged, there were dents on both the front and back of the unit. The packaging was undamaged, so the dents were NOT the fault of the trucking delivery company. I was concerned that such an obviously damaged unit was deemed by the quality control people at Frigidaire to be suitable for packaging and delivery to a customer. THEN after plugging it in, we discovered the unit was not cooling our food! An authorized Frigidaire service person came to the house and said our cooling system was shot. Great. Who knows what abuses this refrigerator was subjected to at the factory?! At this point, we requested from Frigidaire a replacement refrigerator. However, we were told we did not qualify for a replacement. !?!?!

WARNING TO WOULD-BE BUYERS: FRIGIDAIRE BELIEVES IT CAN SELL A VISIBLY DAMAGED AND INOPERABLE APPLIANCE AS BRAND NEW AND HAS NO OBLIGATION TO REPLACE IT!

Frigidaire wants to rebuild our brand new, never-worked, dented up refrigerator rather than replace it. Things have gone from bad to worse. Suffice to say, we have had some pretty frustrating conversations with Frigidaire, they have cancelled service calls with no notification, etc. It has been over a month without a refrigerator in our kitchen and we still have not seen a service person other than the first visit when he said the cooling system was shot. AND we have been lied to repeatedly, which we have found pretty offensive. At one point we got a communication from Frigidaire where they said that b/c of all the cancellations on their side, the NEXT appointment was UNCANCELLABLE. Guess what? Last week, on the day before the appointment, Service Tech Mike calls and CANCELS THE APPOINTMENT!!!

Here's how that conversation went:

Service Tech Mike:“I see your replacement door has not been delivered yet.”

Us:“That is not correct; the replacement door has arrived at our house."

Service Tech Mike:“Oh from my end it looks like the door has not been delivered.”

Us:“Nope. We are looking at it sitting here in our family room, along with all the other parts from Frigidaire.”

Tech Mike: “Well I am going to have to cancel tomorrow’s appointment, b/c I don’t have a tool that I need.”

Us: “We were told that this appointment was uncancellable, b/c we have been cancelled so many times already; we were promised and expect someone here at the appointed time tomorrow.” Mike calls back and says his boss has the “magical” tool that he needs, so, nope, he’s not going to make it.

We are incredulous. We have never experienced such protracted lying and poor treatment from a supposedly reputable company. This has consumed our lives in a very negative way.

Any experience with Frigidaire Professional line?

kevinande

Comments (8)

Mrs Moon
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Any experience with Frigidaire Professional line?

kevinande

Comments (8)

Mrs MoonOriginal Author

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wdccruise

Mrs MoonOriginal Author

wdccruise

Mrs MoonOriginal Author

wdccruise

sile411

COMPANY

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Mrs Moon
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Mrs Moon
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Mrs Moon
Original Author