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What is going on with my gray grout?

last month

We had our shower renovated in July and lately, we’ve noticed that the light gray grout dries unevenly and some spots seem to never fully dry (we’ve given it two days and they never lighten up).

I’ve tried various cleaning agents to remove these darker stains and nothing is helping.

We’ve also noticed areas where the grout seems to be coming out.

We have a 1-year warranty on the work but we wanted to know if this seems normal. The grout on the walls and the rest of the bathroom seem consistent in color.

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