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Normal for grout in shower bench to immediately fall apart?

SF User
last year
last modified: last year


We just finished our bathroom remodel a few weeks ago and noticed today that the grout at the edges of the bench in the shower is coming apart, leaving big gaps between the tiles where water can get through. The contractors said this is normal for the grout to "settle" and we just need to apply more grout, and may need to keep regrouting in the future. But this does not seem normal to me and it seems like it was not properly sealed or something, and i'm worried that if they just add grout the same way they did last time, that it will just keep happening, leaving us vulnerable to water damage. Does anyone know if this is normal?

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