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upperbaygardener

this is so, so awkward - having to replace a family financial advisor

3 years ago
last modified: 3 years ago

Anybody have tips for how to deal with this situation? My Mom died late last year...she had taken care of my father who has dementia, for many years. (It was not COVID - she was vaccinated.) Although she seemed in good shape, she just had a massive heart attack. I am the geographically closest son and also the best suited to serve as co-trustee, etc. for various reasons. They have been with a guy at one of the big brokerages since forever. (although, in looking through old paperwork, he has actually moved around several times and taken them with him, which I now see as another red flag) I remember hearing his name when I was in high school 30 years ago. Alas, he moved to Florida 10 years ago and is now about 70 as far as I can piece together with publicly available information. He seems to be in semi-retirement...if you try to reach him in the mornings, you don't. I can only suppose he's playing golf?

He sends out forms for me to sign with spelling mistakes, wrong boxes checked, etc. etc. I finally have hit the last straw with the latest round of paperwork he's having to send again, because "corporate didn't accept it" - no further explanation. I don't feel like he has a grasp of what I actually needed to do in some cases, it appeared he needed to check certain things with the 'central office' or whatever and in some cases, have his work corrected. What is awkward is that my Dad to the degree he can still convey what he means, thinks his "friend" is a "great guy", "great man", etc. etc.

What will happen if I contact the head office of the brokerage and just say, "look, I'm power of attorney, co-trustee, and I want my accounts transferred to another, younger broker, at once, who is in the DC/MD/VA area". That might be the cleanest way to do it? How much power do the brokers have versus the brokerage?

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