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HELP! 1-1.5in gap between tile and durock bathroom remodel

2 years ago

We recently hired a contractor to remodel our master bathroom shower. After several days of work, we noticed a large gap between the tile and the durock starting. The contractor states that our walls are not straight despite having demo’d the entire shower back to the studs with the contractor installing new durock. The tile is now up to an inch and a half away from the wall and getting worse as he moves toward the ceiling It would appear that the durock wasnt installed properly resulting in a gap beginning to form. We read this thread:

which has only increased our level of concern. The tiler is trying to convince us to add dry wall and ”feather it out” in order to hide the gap and that a gap this large is ’normal’ despite starting from scratch. What should we do?

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