Has anyone heard of or had any experience with WaterSong faucets?

2 years ago

From my brief internet search, it appears the WaterSong is a Chinese company that was formed in 2020. They have very good prices on the types of faucets I’m looking for, but I’m wary of such a new company. Advice?
Thank you!
Julie

Featured Answer

PRO

StarCraft Custom Builders

2 years ago

Watersong is a trade name owned in the U.S. by Kaiping Jumel Sanitary Technology Co.Ltd.,Chejianzhishier, Room 302, Building 1, No.58,, Jinshandong Avenue, Shuikou Town, Kaiping City. China. The company also owns the trade names Jumel and Vimco under which it sells plumbing products in North America.

The company sells outside of China through websites that host third party sellers such as Amazon. It has no physical presence in the U.S. or Canada.

None of the seven testing organizations that certify faucets to joint US/Canadian standards have certified Watersong faucets.

Jumel Sanitary Technology has not

Filed the required certifications of compliance with the water conservation requirements of the Energy Policy and Conservation Act. In consequence, Watersong faucets are not legal for distribution "in commerce" in the U.S., meaning they cannot legally be imported, advertised, held for sale, offered for sale, sold, or delivered after a sale to any locality in the United States, its territories or possessions. The penalty for violation is $440 and each instance of distribution in commerce is a separate violation.
Had the faucets tested or certified to ASME A112.18.1/CSA 125.1 (the basic U.S./Canadian faucet standard), ANSI/NSF 371 (the lead content standard), or ANSI/NSF 61 (the faucet health effects standard). Consequently, there is no reason to believe that these faucets are free of lead, cadmium, arsenic, mercury, selenium, or some 5,000 other toxic materials that commonly infest faucets made in China. The legal consequence of not having been tested and certified is that the faucet cannot lawfully be installed in any drinking water system in the U.S. or Canada, public or private. Penalties vary from state to state and may include civil fines, criminal fines, and imprisonment. It is the HOMEOWNER who is liable for violations, not Xinyang Mobile Commerce.
Submitted Watersong faucets for testing to California standards and are as a consequence not legal for sale in or delivery into California. The penalty for violation is $2,500, and each sale or delivery is a separate violation.

The faucets violate the lead standards of California, Vermont, Louisiana, and Maryland. They may not be sold or installed in Massachusetts, and installation in Georgia is a criminal offense.

For more information on black market faucets, see Illegal and Black Market Faucets in North America.

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Comments (10)

w0lley32
2 years ago
I would stick with a known brand name. 5 or 10 years down the road, will they still be around when you need parts?
PRO
Jeffrey R. Grenz, General Contractor
2 years ago
New brands are created daily.

Found it on Amazon. No link for warranty, referred to manufacturers website. No further link.

Is it a manufacturer or a brand created to remarket stuff?

Having bought stuff like this my expectations are very low and flaws mean starting new and for the price its not worth chasing parts.
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kudzu9
2 years ago
You can get reasonably-priced, name brand faucets with lifetime warranties from companies that have been around for a long time and will likely be around in the future when your faucet needs parts or a free replacement. Think Delta, Kohler, Moen, etc.

I'm frugal, but I've found that saving a few bucks on a faucet is false economy in the long term.
Jake The Wonderdog
2 years ago
Be cautious with no-name Chinese faucets for the reasons that other's have specified, but also because to be legally sold in US, faucets must meet various quality standards including lead standards and NSF standards for plumbing that connects potable water.

Faucets purchased online from a unknown source often don't bother to certify their faucets to meet those standards - so you simply don't know. A major retailer, by contrast, isn't going to sell un-certified plumbing.
anitamacey
2 years ago
I have purchased numerous faucets from Apasso which is sold on Amazon and their own website.

Amazon is somewhat careful regarding Lead standards in faucets. I know because I brought it to their attention years ago when all the chinese companies were flooding the market with cheap faucets.

My Apasso faucets are very well made in China and meet the US requirement for lead.

We had a cartridge go bad and I had a replacement in hand within days.

If you live in California only buy from their website.

For what it's worth I am a general contractor.
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StarCraft Custom Builders
2 years ago
last modified: 2 years ago
Appaso is a trade name owned by Shenzhen City Xinyang Mobile Commerce Co., Ltd.

Xinyang Mobile is not a faucet manufacturer. It is an exporter that contracts with various Chinese faucet factories to export their faucets and sell them under the Appaso name.

It maintains a presence in the U.S., Canada, France, Germany, Japan, and Singapore. In each locality, it sells through the local Amazon and other hosting websites such as Wayfair.

In the fifteen minutes I devoted to researching the company, I was not able to identify the actual manufacturers, but it is a safe bet that they are Chinese in origin.

The Appaso U.S. website is a two-page stub that provides no information about its products or warranty and very little and very general information about the company. It does not ever mention the actual company name or country of origin. What little information it contains was clearly written by a person for whom English is not a native language.

The company offers no written warranty on its products.

The company's "presence" is virtual, not physical. It does not have a physical presence in the U.S. or Canada. Its claimed physical location in the U.S. at Vomi, LLC, 5140 Rogers St Ste D, Las Vegas, NV, 89118 is an address shared by over a dozen Nevada-registered companies, most of which were organized by Chinese nationals.

There is no evidence that any actual business is conducted at that address and to all appearances, it is a mail drop created to give the impression of a physical U.S. location.

Appaso's claimed warehouse locations appear to be Amazon fulfillment centers.

Appaso faucets ARE NOT CERTIFIED to US/Canadian standards and regulations.

None of the seven testing organizations that certify faucets to joint US/Canadian standards have certified Appaso faucets. In detail:

Xinyang Mobile Commerce has not
- Filed the required certifications of compliance with the water conservation requirements of the Energy Policy and Conservation Act. In consequence, Appaso faucets are not legal for distribution "in commerce" in the U.S., meaning they cannot legally be imported, advertised, held for sale, offered for sale, sold, or delivered after a sale to any locality in the United States, its territories or possessions. The penalty for violation is $440 and each instance of distribution in commerce is a separate violation.
- Had the faucets tested or certified to ASME A112.18.1/CSA 125.1 (the basic U.S./Canadian faucet standard), ANSI/NSF 371 (the lead content standard), or ANSI/NSF 61 (the faucet health effects standard). Consequently, there is no reason to believe that these faucets are free of lead, cadmium, arsenic, mercury, selenium, or some 5,000 other toxic materials that commonly infest faucets made in China. The legal consequence of not having been tested and certified is that the faucet cannot lawfully be installed in any drinking water system in the U.S. or Canada, public or private. Penalties vary from state to state and may include civil fines, criminal fines, and imprisonment. It is the HOMEOWNER who is liable for violations, not Xinyang Mobile Commerce.
- Submitted Appaso faucets for testing to California standards and are as a consequence not legal for sale in or delivery into California. The penalty for violation is $2,500, and each sale or delivery is a separate violation.
The faucets violate the lead standards of California, Vermont, Louisiana, and Maryland. They may not be sold or installed in Massachusetts, and installation in Georgia is a criminal offense.

For more information on black market faucets, see Illegal and Black Market Faucets in North America.
AM Houston
2 years ago
I just purchased a Watersong faucet and the company refuses to let me register for their two-year extended warranty. Looks nice, but I'm SOL if anything breaks.
Vicki Burns
last year
I bought 2-9 months ago and it's not made of metal. It's plastic and the coating is peeling! It's happening on both of them. No way to contact the company! Save your money....
PRO
Mark Bischak, Architect
last year
last modified: last year
I have no experience with the faucets, but the company name reminds me of a musical rhythm . . .

drip . . .

drip . . .

drip . . .

drip . . .

Has anyone heard of or had any experience with WaterSong faucets?

StarCraft Custom Builders

Comments (10)

w0lley32

Jeffrey R. Grenz, General Contractor

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