I've had my Bluestar 36RNB since Jan. 2013, could not be happier! Best stove I've ever owned or cooked on. None of the issues you have mentioned. It replaced a Thermodor I had for for 27 years, nothing wrong with it either, but the Bluestar performs circles around it...

What is a "local safety officer"? What do you mean "a bunch of back and forth" with your "local safety officer and Wolf"? What prompted you to use your CO meter to test the levels? They are employed by our BC safety Authority who are the regulators for all regulated work, gas and electrical and such. As a licensed gas fitter I hold my ticket through them and they are the final say when it comes to appliance safety. Permits and approvals for equipment go through them. I chatted at length with him about the stove and he did agree we can’t do anything because it meets ANSI standards being below 800ppm, but he did say he wouldn’t have it in his house. His advice to me was if Wolf won’t do anything to then adjust the burner input by under firing the appliance to bring the CO back inline. I went to Wolf with this information and they said ‘based on your requirements I don’t think Wolf products will be right for you, would you consider a buy back’. Checking CO is very common here in Canada especially when commissioning an appliance. I didn’t mention the CO alarm going off because it never went off, however it did show peak levels in the 15-19ppm range after cooking for a short period of time. Enough to make me concerned with a pregnant wife and 2 yr old. This is what will happen if you in a room where the CO levels are 800 ppm. The ANSI standards are referring to the CO levels in the air coming out of the range vent. 800 ppm air coming out of the vent does not translate to a room concentration of 800 ppm. Especially if you have your ventilation on. Now, if you were getting 250-300 ppm where the cook was standing, that indicates a concentration of way more than 800 ppm out of the vent, and thus a violation of ANSI standards. Either way, those readings were way too high and Wolf's response was poor. Yes, I agree, somewhat. The stove should never be operating at the ANSI levels, your house would build up to a dangerous level of CO over time ie. When cooking a turkey for hours. Our utility will actually shut down any gas range over 540ppm during normal operation. Also they shutdown any other appliance if its over 250ppm while operating. I agree we need ANSI standards but as new homes get built tighter and with less makeup air having a cooking appliance pumping 800ppm at the vent/flue is insane. Consider this regulation was put in place in 1926, buildings have changed considerably since then. So, what happened when you tried adjusting it? Was 250-300 ppm the lowest it would go? That would surprise me, I have adjusted several gas ranges and have usually been able to get them down to 30-40 ppm from as high as 500 ppm. I knew this question would pop up, but yes I went through the full range of what is reasonable on a brand new appliance. Below is what I went through, to try and reduce the CO: Tested inlet pressure, adjusted within 1”wc of manifold pressure. ‘Wolf recommends having inlet pressure within 1” for proper operation’ – no change Checked flip top regulator and it was set to natural gas Checked manifold pressure on stove it was at 5”wc Verified orifice was correct as per spec sheet supplied by Wolf Adjusted air shutter, no change was actually higher and this was the lowest I was able to get the stove to run at CO tests were done after 10-15 minutes of operation and the burners were warm Clocked meter to verify burner input is correct Verified no blockage in burner tube Verified all secondary air ports were free and clear House is still very drafty, so not a lack of air within the house The only thing I never did was under fire it, as I didn't want to go down that road on a brand new piece of equipment. Wolf blew me away with their service and willingness to make a customer happy. From a cooking standpoint however, it will be Bluestar for us.

Bluestar sent a repair technician to our house to thoroughly go over our range. The technician said he was very familiar with the Bluestar range and actually was ordering one for his kitchen as he liked them so well. He did a check of all the top open burners even tho we have had no issues with them, took the bottom pan out and checked the burner to make sure it was in order and had no issues, then the same with the broiler. He then turned the oven on and looked at the condensation and told me it was completely normal and that the amount of condensation depended on several factors, including the size of the oven to the environment of my house, which we do keep around 67 during the winter. I did ask about the oven seal not going all he way around the cavity and he said that was the way it’s manufactured and it’s supposed to be that way for venting purpose, which is causing heat/ moisture to drip out some on the kick plate, which obviously will be hot. We did have an issue with a “banging noise” prior to the techs visit, since he found nothing wrong with the range whatsoever, he asked how long I did the burn-in and I told him I followed the instructions per the manual, he told me it was more than likely the metal bottom pan and that since it was a new range it needed more break in time and to run the oven on 500 for 2 hours, which I did and we’ve not heard the noise since. We had our range professionally installed and it’s inbetween wood cabinets, which not only the installers said was fine, but Bluestar said it was fine prior to installation as we called and asked them prior to purchasing the range to be sure. We haven’t obviously pulled the range out to look at the cabinet, but as far as hot goes, only the bottom kickplate gets hot, mostly on the top, while the front of the kickplate gets really warm, its not as hot as the top of it. As far as the door goes, it really doesn’t get hot at all, even when I ran it for 2 hours on 500, it was warm to the touch, but not hot. We just had the range installed around 3 months ago, and its a 2019 model year per the serial number, so I’m not sure if they had a design change or added more insulation since you purchased your range? I did read some older reviews before we bought the range that said the door was getting super hot while in use, I contacted Bluestar to ask about this issue and they told me they changed the door design recently, in 2016 I believe, so maybe if you contact them they maybe able to help you with that issue if your having it? Besides the condensation which I now know for sure is normal, along with the longer preheat times (which I asked the technician about as well and was told it was normal due to the cavity size) We are happy with the range, and if I knew about the condensation prior to purchasing the range, I would still have purchased it. I love the open burners, they are fabulous and so much easier to keep clean than sealed burners, I’m sorry I didn’t switch to them sooner. Sorry for the long post, I hope it helps some..... 😊

Thanks to all who responded. I did end up purchasing something other than the BlueStar 30" gas range. I really loved the BlueStar and almost purchased it but in the end there were several factors that influenced my decision. The BlueStar range does not have a storage drawer. I have limited cabinet space in my kitchen and would have been hard pressed to find storage for my roasting pan had I purchased the BlueStar. For those with big kitchens and plenty of storage, this would not be a problem but it was an issue for me. I really wanted telescopic sliding racks, which in the BlueStar were an accessory (at $400 each). It would have added $800 to the cost. The burners on the BlueStar are powerful. I would have had to add make-up air (MUA) to my existing ventilation system which would probably be $500 or so (MUA kit, installation, permit). Most of the homes in my neighborhood have pretty basic kitchens and kitchen appliances. I didn't want to over-improve for the area I live in. I am an average cook/baker with average needs. Ultimately, I decided that I didn't need anything with such superior burner and oven capacity at the BlueStar. While I made the right decision for my circumstances at this time, I'm still dreaming about that beautiful BlueStar range and hopefully can reconsider for my next home.